Fully support, configure, maintain and upgrade corporate network and serversInstall and integrate new hardware software and applications ( MS iOS Linux )Support and administration third-party applications plus Ensure network security and connectivitySet up user accounts, permissions and passwords, resolve problems reported by end user Define network policies and proceduresSpecify system requirements and design solutionsDevelop and record logs of the details, locations and status of inventory, parts, equipment and instruments and maintain documentation of communications policies, procedures, guidelines and regulations and quality standardsLiaise with vendors, suppliers, service providers and external resources and monitor contractual obligations and service deliveryProviding ongoing operational support in the design, optimization, troubleshooting, diagnosis, repair and resolution of performance disruptions, defects and errors in the company network

Operation and maintenance of the local IT infrastructure(physical and virtualized servers, clients andstorage systems)Jointly responsible for operation, taxes,Monitoring, maintaining and developingWindows client and server systemsOperation and maintenance of local IT servicesProcurement, installation and management of localICT hardware and softwareDirect contact with Group ITDirect contact to IT service providers for CI TechCloud servicesTechnical IT contact forManagement2nd level IT support for usersAdministration and support for technicalInfrastructure (printers, telephone systemImplementing the ICT security policy of securityOperation Cloud PlatformCarrying out on-call duty and tasks in ICT supportCreation and participation in the maintenance of ICT documentation

Administration of Windows Server, MS SQL Server,Office/Microsoft WindowsAdministration of networks (LAN + WLAN)and locally operated data centersVmwareResponsible for the administration of the imend devices in use (PC, tablet,smartphones, printers, IP phones)Installation and administration of current MS andOperating systemsAnalysis and elimination of malfunctionsInfrastructureCreating and updating documentationfor the infrastructureEnd-user support for Windows/Linuxsystems and local applicationsManaging the client/server environmentLocal sourcing and setup ofHardware and licensesThird party management and IT supplier