Job description, responsibilities and duties:- Responsible for customers SAP applications according TSI standards to identify actual or potential issues with application.- Using of Applications related to SAP operation to be able to execute needed adjustment, changes or corrective activities.- Communication with internal and external customer to provide up-to-date information about SAP systems status.- Performs business related tasks given by superior or defined senior team member.- Resolving complex events and incidents recognized by monitoring and customer to ensure stable operation of the system.

Job description, responsibilities and duties :Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident) in order to maintain service to customers.- Basic Scripts creation (variables, conditionals, loops, function, select, user input, overview ksh arithmetic, trap, awk....)- Red Hat Linux server administration experience (task) : - Low swap - NSCD error - NTPD error - Low space - iLO HP,Fujitsu - Problem investigation - and more.- Train and participate on education of other employees- General overview of Storage and Network technologies- Overview of the ITIL processes