During less than year I was able to create functional sales departmentLeading of multinational teamCreating control system, reporting and KPI settingsMaintain sales staff by recruiting, selecting, orienting and training employees. As well as counseling and disciplining employees; planning, monitoring and appraising job resultsMonitoring sales results and subsequent reporting to managementIdentifying new business opportunities, building and maintaining relationships with key customersSolving complicated business cases, negotiations, etc.Understand the competitive landscape and market trendsWork with internal teams on behalf of clients to ensure the highest level of customer service

Selling Volvo LNG and Volvo electric trucks in Czech RepublicSales support for sales managersFinding customers whose willing to decrease their impact on enviromentFinding new technical solutions in participation with Volvo factory in Sweden and inclusion these new products to productionActive participation/presentation on LNG conferencesComunication with (green) energy suppliersComunication with deputies/unions regarding LNG/BioLNG

Forecasting sales, developing “out of the box” sales strategiesEvaluating customers needs and building productive long lasting relationshipsReporting, providing feedback to managementMaintaining and expanding clients database within my territory

Selling financial products for Volvo Trucks customersFinding best financial solution for customersCreating Total Offers for customers including e.g. insurance productsRelationship management

Responsible for collections in Czech Republic and SlovakiaFinding out clients’ overdues, collecting debts.Negotiating with customers.Preparing of reports for executive board.In contact with Detective Agencies, Vindication Agencies, Law Agencies,...Coordination of repossession of the equipment based on cooperation with external vindication company, AftermarketingModificationsCooperation with Credit and Risk department

Organising the office layout and maintaining supplies of stationery and equipmentOrganising and chairing meetings with staffOverseeing the recruitment of new staff, including trainingsEnsuring adequate staff levels to cover for absences and peaks in workloadCoordinate complex goals whose pass through different departmentsWork with financial documentsTranslation and forwarding documentation for accounting and processing.Communication with customers, posting documentation to customers, ensuring return of signed documentation.Initiating new business in the contract management system.Translation and referring of complicated cases for in-house or external lawyers.Following up of overdue accounts and initiation termination of contracts.Negotiation with customers and lawyers in order to resolve disputes and execute on debt recovery.Coordination administration of the re-marketing activities.Take all customer queries and requests related to end of term or early buy outs.Monitoring and checking client’s month end reconciliations.Negotiation with customers in order to resolve contract changes.In contact with potential and active customers

Collection officer for Czech RepublicCollecting moneyLegal actionsCollecting repossessed unitsMonthly reportsRemarket of repossessed units

Part of sales teamPreparing documents for territory managersPreparing monthly reportsSales support

Responsible for obtaining profitable resultsMaximising business relationships and creating an environment where customer service can flourish