Service Manager
Current*Manage the installation of all projects, ensuring commissioning procedures, sea trails and gas trails are completed on time and within budget*Manage the after sales warranty claims from customers/clients*Manage a Team of Service Technician (UK and South Korea)) *Manage all customers expectations (commissioning, service and after sales) and requirements worldwide*Responsible for the management of client service schedules and requirements*Managing service schedules*Forward planning of service requirements*Liaison with customers regarding schedules*Liaison with technical team regarding schedules*Providing quotes for service work and Service Level Agreements*Administration of service technician travel requirements (visas, travel tickets, hotels etc.) *Managing internal systems to ensure schedules are updated, jobs are closed off when completed, ensuring all service items are completed etc.*Responsible for the recruitment of new technicians