Michal Kozluk Email & Phone Number

Durham, NC, US

Durham, North Carolina, United States

Game and Experience Designer within Fortnite (through UEFN) and Roblox

- Directed the coordination, scheduling and management of numerous concurrent projects at Epic Games, fostering a collaborative environment among teams. Ensured continuous communication, swift issue resolution and strict adherence to project timelines, resulting in the successful launch of multiple products, notably including Unreal Engine 5, The Matrix.

Cary, North Carolina, United States

- Established best practices and standardized processes to deliver top-tier technology support to over 4000 personnel across global offices, encompassing both Windows and MacOS environments. Daily responsibilities involved provisioning new hardware, troubleshooting and enhancing computer systems and mobile devices, as well as deploying DevKits and.

Cary, North Carolina, United States

Maintained and supported 800 staff at Epic Games, developers of Fortnite, in a mixed Windows and MacOS environment locally and in our world wide remote locations. Daily tasks would include setting up new pieces of hardware, repairing and upgrading various computer systems and mobile devices, deploying various development kits and multimedia hardware as.

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Maintained and supported faculty, staff and students in a mixed Windows and MacOS environment locally and remotely by identifying and resolving assorted issues that would come up day to day. Issues included simple tasks like password resets (Active Directory) and software installs to more difficult tasks such as data recovery, system failure repair and.

Secaucus, NJ

Provided user system support for over 600 office employees in a mixed Windows and Macintosh environment by evaluating, researching and resolving various day to day issues ranging from account lockouts to repairing system failures and network connectivity issues.Remotely assisted traveling employees as well as district and regional managers during office.

Greater New York City Area

Provided system administration support to Windows, OSX and occasionally Ubuntu workstations, to 120 office and remote employees in five office locations. Daily tasks include one-to-one user support and trouble shooting, system configuration (Windows, OSX and Ubuntu), data backup and recovery, user account setup and system security. Remotely assisted.

Provided computer, camera and value-added service solutions to customers.Directed customers in desktop and laptop computer system purchases (Windows and MAC) and provided end solutions for customers to fit their technological needs.Supported co-workers on a daily basis with team tasks and sales generation Illustrated the use and features of OSX and Windows.

Assisted School District's Technology Coordinator in supporting and deploying over 500 computer systems distributed across four buildings.Provided one-to-one hardware and software technical support to approximately 1500 teachers, staff and students.Installed and configured desktops and laptops with Windows XP, MS Office Professional, Adobe Creative Suite.

Provided technical support and customer service to Staff and Students.Identified and fixed network and internet connection issues for students and staff.Provided MS Office applications support to staff.Assisted callers by directing them to the appropriate departments