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Michał Oporowski is listed as Head of OSS Consulting at Comarch Telecommunications at Comarch Telecommunications, a with 122 employees, based in Poznań, Wielkopolskie, Poland. AeroLeads shows a matched LinkedIn profile for Michał Oporowski.
Michał Oporowski previously worked as Head of OSS Consulting at Comarch Telecommunications and Senior Presales Consultant at Comarch Telecommunications. Michał Oporowski holds Diploma, Management from Irish Management Institute.
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I am a senior technical manager with a vast international experience in Quality of Service, Customer Experience Management and ITIL – based Process Improvements across Mobile, Fixed and IT domains. Recent professional experience gained in Sales and Product Management of Intelligent Assurance and Analytics products and services e.g. Fault Management, SLA Monitoring, Performance Management, Network Benchmarks and Optimisation, Service Assurance Testing, SQM and CEM systems.
Listed skills include Telecommunications, Mobile Devices, Itil, 3G, and 28 others.
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A career timeline built from the work history available for this profile.
Poznań, Wielkopolskie, Poland
Managing a global team of OSS pre-sales consultants.Support marketing, product and sales strategy development for OSS solutions.Respond to market trends and customer requirements in mobile, fixed, non-terrestrial communications as well as utilities and service industries.
Poznań, Wielkopolskie, Poland
Design and preparation of technical proposals for implementation of Intelligent Assurance&Analytics portfolio for customers worldwide.Evolution of Intelligent Assurance solutions towards new technologies such as 5G SA, NFV, ML/AI, etc.Bridging the gap between customer needs and product development of Comarch Telco.
Poznan, Greater Poland District, Poland
Responsible in Systemics Group for business development, sales and technical sales support of network quality services and products in particular:- Technical Support of pre-sales and sales activities worldwide- Business Development across Tier 1 operators of Systemics Group portfolio- Participation in network quality tenders on behalf of Systemics Group- Systemics Group Portfolio refresh focusing on new technological use cases- Project Management for customer-facing projects
Zürich Area, Switzerland
Responsible for Sales of Nexus flagship Quality Monitoring solution, in particular:- Managing The Sales Process- Governance Framework on Sales Activities- Support for Sales personnel- Liaison with Solutions team- Business Development- Sales Targets Monitoring - Marketing Strategy Coordination
Amsterdam Area, Netherlands
Responsible in Veon HQ for the development of Quality of Service monitoring and improvement framework covering 12 markets and over 200 million customers with particular focus on:- QoS monitoring methodology, KPIs, targets harmonisation and best practice sharing- Quality Guidelines – annual issue of strategy, recommendations and best practice in Quality, - Comprehensive benchmarking and executive reporting of market performance of Mobile and Fixed Services- Development with Tier-1 vendors new performance management capabilities, methods and tools- Blueprint design of Technology organisation and processes- Blueprint for Technology tools portfolio- Expert support for local markets for key infrastructure projects e.g. network swap, active sharing, virtualisation, LTE rollout, etc.- Lead in several projects related Data monetisation and service revenue increase- In-country QoS and processes efficiency audit and improvement programs
Ireland, Dublin
Responsible for service quality reporting and driving improvements of customer experience of Vodafone service across Mobile, Fixed and IT domains and specifically the following:• Accountable for the quality offered in the market.• Monitoring of service KPIs trend and lead improvements plans • Perform in-depth analysis of BNPS, TNPS, network and IT performance KPIs as well as CEM KPIs and ‘crowd-source’ based KPIs• Represent Technology in company-wide NPS improvement programmes• Provide service quality benchmarking analysis in the local market• Support brand in communications campaigns.• Promote customer-focused culture in Technology
Ireland, Dublin
Responsible for developing and maintaining performance and capacity processes across Vodafone IT organisation, namely:• Service performance for IT services (Online, Care, Retail, Billing, Top Up, Provisioning)• Team, processes and tools alignment with ITIL service management model • Development and deployment of new reporting systems• Development and maintenance of reporting capabilities for e2e customer experienced service performance • Capacity planning for IT services• Performance and load testing
County Dublin, Ireland
Monitoring and optimisation of Radio Access NetworkPerformance monitoring of mobile services using both network statistics as well as active and passive probesDevelopment and maintenance of reporting capabilities for e2e customer experienced service performanceField active wireless testing system developmentE2E capacity monitoring for primary services (voice, data, messaging, video)Service Performance Reporting for Technology group and CEO covering services in Technical and IT domain
Part of the team developing ETSI standards and recommendations for performance monitoring of all-optical transport networks
Design of glass-embedded FM antennas for automotive appliactions
Subjects covered: Economics, Business Strategy, Strategic Human Resources, Marketing, Finance, Organisation Behaviour, Information.
Participated in TEMPUS exchange program between University of Kaiserslautern and Poznan University of Technology in summer semester 1997
Quick answers generated from the profile data available on this page.
Michał Oporowski works for Comarch Telecommunications.
Michał Oporowski is listed as Head of OSS Consulting at Comarch Telecommunications at Comarch Telecommunications.
Michał Oporowski is based in Poznań, Wielkopolskie, Poland while working with Comarch Telecommunications.
Michał Oporowski has worked for Comarch Telecommunications, Systemics-Pab Sp. Z O.O., Nexus Telecom, Veon, and Vodafone Ireland.
You can use AeroLeads to view verified contact signals for Michał Oporowski at Comarch Telecommunications, including work email, phone, and LinkedIn data when available.
Michał Oporowski holds Diploma, Management from Irish Management Institute.
Michał Oporowski is listed with skills including Telecommunications, Mobile Devices, Itil, 3G, Gsm, Wireless, 2G, and Strategy.
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