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Michal Rdest Email & Phone Number
Manager → Senior Manager, Technical Account Management, CEMEA
at
Red Hat
2 work emails found
@redhat.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager → Senior Manager, Technical Account Management, CEMEA
Location
Dubai, United Arab Emirates
Company size
Who is Michal Rdest? Overview
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Quick answer
Michal Rdest is listed as Manager → Senior Manager, Technical Account Management, CEMEA at Red Hat, a with 19595 employees, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at redhat.com and a matched LinkedIn profile for Michal Rdest.
Michal Rdest previously worked as Senior Manager, Technical Account Management, CEMEA at Red Hat and Manager, Customer Success CEMEA at Red Hat. Michal Rdest holds Executive Mba from Iese Business School.
Company email context
Email format at Red Hat
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{first}.{last}@redhat.com
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Profile bio
About Michal Rdest
Michal Rdest is a Manager → Senior Manager, Technical Account Management, CEMEA at Red Hat. They possess expertise in cisco technologies, switches, checkpoint, ospf, wan and 27 more skills. They is proficient in Polish, English and Czech. Colleagues describe them as "Michal is one of the best people I have ever had the pleasure of working with. Even though we were based in different countries and had very separate tasks we were able to cooperate to provide an outstanding service to our shared customer. Not only does he have excellent communication skills but he is also willing to teach and to deliver a desirable end result." and "Michal is the Team Leader of experienced technicians who provide support for one of the most demanding customers. His role is often much more difficult and challenging than mine. Leading and developing the team of 2nd level technicians and ensuring a 1st class service is provided requires an experienced and skilled person. It requires helpful team player, effective communicator and negotiator, calm, reliable and strong professional with pragmatic approach - just as Michal is. It is always pleasure cooperating/solving problems with him. No matter which ladder Michal takes for moving up, whether technical or leadership/managerial, his skillset predestines him for 100% success."
Listed skills include Cisco Technologies, Switches, Checkpoint, Ospf, and 28 others.
Current workplace
Michal Rdest's current company
Company context helps verify the profile and gives searchers a useful next step.
Red Hat
10 roles
Michal Rdest work experience
A career timeline built from the work history available for this profile.
Senior Manager, Technical Account Management, Cemea
Current
Apr 2023 - Present
Manager, Customer Success Cemea
- running a team of Technical Account Managers and Customer Success managers covering Central and Eastern Europe, Middle East, Africa, Russia and Commonwealth of Independent States and Turkey- preparing business expansion and development plans in coordination with the sales teams- reviewing and approving pricing proposals for the related services- preparing and running improvement initiatives- strategic resource planning
Jan 2020 - Apr 2023
Manager, Support Delivery
In addition to the points below:- owning and delivering global projects (building and running a support team in Israel, evaluating and implementing tax deduction mechanics in Poland etc.)- participating in global strategy planning and execution- further skill development by participating in a cross-geo management exchange
Oct 2018 - Jan 2020
Associate Manager, Support Delivery
- managing teams of front and back line engineers specializing in linux kernel and networking troubleshooting and debugging- maintening high level of customer satisfaction in the Europe, Middle East, and Africa (EMEA) region- assuring team's technical and non-technical skills current by promoting professional and personal development- coordinating improvement programs to global support process and procedures across different regions- daily synchronization and coordination with other front-line global centers- interfacing with sales, services, engineering, product management, and support management to better prioritize customers' requests- providing advice and educating customers- helping to maintain communication between customers, functional areas, other team leaders, and company divisions
Aug 2015 - Oct 2018
Operations Manager, 2Nd Level Network Support Team
- supervision over a team of senior network support technicians overlooking global network of 8000+ devices- support of various projects, workload transfers, process improvements and escalations - maintenance of smooth inter-team cooperation- evaluation of team workload and performance- broadly defined people management (staffing, conflict handing, salaries etc.) and service management
Jan 2013 - Aug 2015
Team Leader, 2Nd Level Network Support Team
Technical advisory, escalation handling, supervision over projects and workload transfers, evaluation of team's work quality, maintenance of communicating with other teams, counterparts and management, mentoring and education for team members, conflict handling, vacation/shift/on-call planning and approving.
Apr 2010 - Jan 2013
Network Specialist, 2Nd Level Support Team
Management and configuration of LAN network devices, VPN gateways and firewalls within a global corporate network.Gained experience with: Cisco, 3Com, Nortel switches, CiscoWorks, Cisco ACS, Cisco PIX and ASA devices, Cisco WLC, Checkpoint firewalls.
Oct 2007 - Apr 2010
Network Specialist, 1St Level Support Team
Network monitoring and basic troubleshooting, DNS and DHCP management, cooperation with global teleco providers when dealing with WAN network problems.Gained experience with Alcatel Ludent's VitalQIP, IBM Tivoli NetView, Cisco routers and switches
Jul 2005 - Oct 2007
Co-Owner
A.P.R. S.J.
Built and managed two networks providing internet access to home and small business users.
Mar 2003 - Jul 2005
Team & coworkers
Colleagues at Red Hat
Other employees you can reach at redhat.com. View company contacts for 19595 employees →
KN
Kasturi Narra
Colleague at Red HatBengaluru, Karnataka, India
View →
NH
Nathan Henderson
Colleague at Red HatFairmont, West Virginia, United States
View →
陈
陈力锋
Colleague at Red HatChaoyang District, Beijing, China
View →
GL
Gaelle Lebreton
Colleague at Red HatGreater Paris Metropolitan Region, France
View →
HJ
Harshit Jindal
Colleague at Red HatMumbai, Maharashtra, India
View →
MJ
Mohsen Ja
Colleague at Red HatIran, Islamic Republic Of
View →
LB
Lumír Balhar
Colleague at Red HatFrýdek-Místek, Moravia-Silesia, Czechia, Czech Republic
View →
PV
Pawan Vilayatkar
Colleague at Red HatPune, Maharashtra, India
View →
PN
Pavel Nagy
Colleague at Red HatCzechia, Czech Republic
View →
AF
Allen Frunkle
Colleague at Red HatChantilly, Virginia, United States
View →
Kasturi Narra
Colleague at Red HatBengaluru, Karnataka, India
View →
NH
Nathan Henderson
Colleague at Red HatFairmont, West Virginia, United States
View →
陈
陈力锋
Colleague at Red HatChaoyang District, Beijing, China
View →
GL
Gaelle Lebreton
Colleague at Red HatGreater Paris Metropolitan Region, France
View →
HJ
Harshit Jindal
Colleague at Red HatMumbai, Maharashtra, India
View →
MJ
Mohsen Ja
Colleague at Red HatIran, Islamic Republic Of
View →
LB
Lumír Balhar
Colleague at Red HatFrýdek-Místek, Moravia-Silesia, Czechia, Czech Republic
View →
PV
Pawan Vilayatkar
Colleague at Red HatPune, Maharashtra, India
View →
PN
Pavel Nagy
Colleague at Red HatCzechia, Czech Republic
View →
AF
Allen Frunkle
Colleague at Red HatChantilly, Virginia, United States
View →
2 education records
Michal Rdest education
Executive Mba
Bsc, Telecomunication And Computer Science
FAQ
Frequently asked questions about Michal Rdest
Quick answers generated from the profile data available on this page.
What company does Michal Rdest work for?
Michal Rdest works for Red Hat.
What is Michal Rdest's role at Red Hat?
Michal Rdest is listed as Manager → Senior Manager, Technical Account Management, CEMEA at Red Hat.
What is Michal Rdest's email address?
AeroLeads has found 2 work email signals at @redhat.com for Michal Rdest at Red Hat.
Where is Michal Rdest based?
Michal Rdest is based in Dubai, United Arab Emirates while working with Red Hat.
What companies has Michal Rdest worked for?
Michal Rdest has worked for Red Hat, At&T, Ibm, and A.P.R. S.J..
Who are Michal Rdest's colleagues at Red Hat?
Michal Rdest's colleagues at Red Hat include Kasturi Narra, Nathan Henderson, 陈力锋, Gaelle Lebreton, and Harshit Jindal.
How can I contact Michal Rdest?
You can use AeroLeads to view verified contact signals for Michal Rdest at Red Hat, including work email, phone, and LinkedIn data when available.
What schools did Michal Rdest attend?
Michal Rdest holds Executive Mba from Iese Business School.
What skills is Michal Rdest known for?
Michal Rdest is listed with skills including Cisco Technologies, Switches, Checkpoint, Ospf, Wan, Routers, Ccna, and Ccnp.
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