Michal Sennett Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

Dallas, Texas, United States

Facilitate weekly cohort-based programs and 1:1 coaching that help individuals discover and achieve careers they will thrive and feel valued in

Dallas/Fort Worth Area

- Project lead for enterprise recognition program responsible for managing and executing multiple work streams- Consult operational leaders in the Southwest region on best practices for employee engagement and recognition- Lead and work with cross-functional teams to execute special projects and facilitate events- Foster relationships across all levels and business units, from front line employees to the executive team, pursuing a bridge between headquarters and the field.

Dallas, Texas

- Built customer success and onboarding program including implementation, automated communications, quarterly business reviews, and success plans- Coordinated activities between Sales, Consulting, and Support to deliver customer business objectives- Managed strategic post-sales activity for top 15 accounts through strong relationships, product knowledge, planning and execution

Austin, Texas Area

Lead and support a team of Customer Success Managers, contribute to hiring and on boarding new team members, coach and deliver skill-building training on executive relationships and account management strategyStrategize and execute on department-level goals relating to retention, user adoption, customer evangelism, expansion, and team growthParticipate and lead cross-departmental projects by closely partnering with cross-departmental stakeholders from Sales, Product… Show more Lead and support a team of Customer Success Managers, contribute to hiring and on boarding new team members, coach and deliver skill-building training on executive relationships and account management strategyStrategize and execute on department-level goals relating to retention, user adoption, customer evangelism, expansion, and team growthParticipate and lead cross-departmental projects by closely partnering with cross-departmental stakeholders from Sales, Product, Engineering, Consulting, and Technical SupportDirectly own a portfolio of Box's Mid Market accounts Show less

Austin, Texas Area

Manage growth and retention-focused activity for select portfolio of mid-market accounts through strong relationship-building, product knowledge, success planning and execution.Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs.Track accounts to identify churn risk and work proactively through account plan to eliminate risk. Increase customer retention by conducting… Show more Manage growth and retention-focused activity for select portfolio of mid-market accounts through strong relationship-building, product knowledge, success planning and execution.Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs.Track accounts to identify churn risk and work proactively through account plan to eliminate risk. Increase customer retention by conducting regular check-in calls for tactical items, and perform quarterly health checks for strategic reviews.Partner with Sales and Consulting Services to develop a plan for making Box a part of each customer’s core architecture.Work closely with Product and Engineering on customer enablement for product enhancements and feature roll outs.Function as the voice of the customer and provide internal feedback to appropriate teams on how Box can better serve our business and customers. Show less

Austin, Texas Area

Austin, Texas Area

- Managed full sales cycle for core technology products through prospecting, lead qualification, forecasting, resource allocation, account strategy, and planning- Grew Northern Ohio territory by 35% within Fiscal Year of 2014- Partnered with the recruiting team to create college program matching current employees with college candidates resulting in 20 new hires in the year 2014

Austin, Texas Area

Intern to Senior Vice President Robert Krumholz, Senior Vice President Morris Gottesman, and Financial Advisor Becca Siegel.