Main working responsibilities: - Product and process management - specialisation on consumer loans and overdrafts; - Development of new products and innovations; - Management of existing consumer loans products and process optimisation;Project participations: - Project manager for Retail sales reports redesign; - Project manager for implementation of new application for Cadaster inquiries including process changes and automation; - International project for implementation of new core banking IT system; - Development of new Lending platform for retail loans including process optimization and redesign;

Main working responsibilities: - Collection processes optimization, administrator of local IT collection software; - Preparation of Collection department materials (manuals, internal regulations, methodology, correspondence templates and further support materials); - Insolvency proceedings – responsibility for reporting, preparation of applications, communication with external partners, courts and insolvency administrators;Project participations: - Project manager for preparation of “Process of management and collection of small debts on current accounts”; - Participation in projects for portfolio debt sales; - Group standardization of Collection and risk processes – preparation of new collection internal processes, methodology and internal regulation to be consistent with newly developed group standards; - Participation on local IT collection software development projects;

- Client acquisition and customer management; - Business development; - Analysis of new Retail sales projects;