Duties:- Product Management - Tracking and analysing customer experience across online and offline channels- Identifying customer needs and taking proactive steps to maintain positive experience- Analyzing customer feedback on current features and new releases

As a Marketing and Sales Specialist I am in charge of: - sales (lead generating, meetings and customers onboarding - whole process based on CRM) - creation, improvement and execution of marketing strategy in the company (including copywriting, management of social media)- creation, improvement and execution of PR strategy

Internal courses: team management, project management, self-presentaion, leadership, negotiations, brand building.

Duty: - Managing an Organization with about 60 members - Creating the Organization’s strategy - PR Management - Preparing official documents - Website and social media administrator - Supervision of projects – about 8 during one year - Preparing and writting newsletters – once in mounth - Negotiations with strategic partners

Duty – representing Coca Cola brand at Universities in Silesia, partnership with student organisations, employer branding promotion

Duty - researching international playground market, contact with foreign customers and partners

Working in the USA as part of the cultural exchange program Camp America, kitchen staff

Duty – contact with customers, representing and selling Microsoft Lumia phones and accessories

Duty – searching and preparing information to news bulletins and publicistic programs, inviting guests to programs, writting television narrations, searching and preparing video materials for bulletins, helping to reporters in the field.