Michael Orlando Email & Phone Number

Jakarta, Jakarta, Id

United States

● Implemented automated ASANA workflow for managing 30+ projects, generating insightful metrics for leadership, resulting in a 20% team productivity increase and 100% deliverability. ● Established standardized operational dashboards using Smartsheet & Quicksight to ensure transparency and facilitate communication of warehouse performance metrics across all departments. ● Created a new employee on-boarding process, reducing new hire ramp-up time by 30%. ● Spearheaded a cross-continental knowledge sharing program that empowered IT Warehouse teams in Europe and Asia to collaborate and implement 2 successful process improvement projects. ● Revamped 25+ operational SOPs, resulting in a 20% decrease in error rates and a 10% reduction in cycle time.

Seattle, Washington, United States

Seattle, Washington, United States

• Led a team of 20 Individuals to launch multiple projects to provide local residents from 5 villages with accessible clean drinking water using solar powered pumps.• Directed crowdfunding events and corporate sponsors and raised over $50,000 to help fund projects that improved the lives of 6000 local Indonesian villagers from 2019 onwards• Commercialized local textile artisans in the domestically and internationally and increased the artisan’s revenue by over 500%Led a team of 20 Individuals to launch multiple projects to provide local residents from 5 villages with accessible clean drinking water using solar powered pumps.

Kota Tangerang Selatan, Banten, Indonesia

• Generated feasibility studies and report for a new variant of dairy product finding potential regions and stores with the best projected sales using SQL, Excel, Pivot table, VLOOKUP, and Tableau.• Provided marketing team an analysis of underperforming stores based on its historical sales trends to organize promotional initiatives, resulting an increase in retail profit by 10%.• Utilized A/B testing to try out a brand-new replenishment system from Nielsen Holdings Inc. that streamlined the supply chain which reduced monthly out of stock chance by 5%.

Jakarta, Indonesia

• Analyzed multiple demographic data sets using Excel and SQL of over 10,000 customers to determine the spending habits of customers• Determined the ideal target market from the company’s database for key decision-making with upper management

Seattle, Washington, United States

• Led a team of 30 people to organize 8 events throughout the year to build deeper relationship among the Indonesian community• Fundraised more than $1,500 for club funds such as holding Indonesian themed event

Indonesia

• Analyzed potential risks and growth opportunity for future investments• Served as key communication officer between investment firm and portfolio company

Indonesia

Intern in Pastry Kitchen for 2 months. Learning whole cooking techniques, kitchen management, and serving etiquette from experts.

Bachelor Of Arts - Ba, Double Major: Operations And Supply Chain Management (Oscm) And Information System

Associate Of Arts - Aa, Business Administration And Management, General

Activities and Societies: Indonesian Shoreline Community, Badminton Club

Senior High School, Natural Sciences

Activities and Societies: Canisius College Baseball Club, Student Council 2017-2018, Badminton Club

Junior High School, Science

Activities and Societies: Student Council 2014-2015, AYC (ASEAN Youth Convention) representative