Michał Brajczewski Email & Phone Number

Warszawa, Woj. Mazowieckie, Polska

Data Administration / Pricing Unit:• being part of the service delivered to investment funds with active involvement of taking care for the health of the process• acting with sense of responsibility for quality of the service provided to customer, being part of the multiple levels of potential damage controls• supporting team leader with managing the team in crisis scenarios, making sure that quality outcome would be delivered to our partners• constantly seeking for process improvements resulting in process efficiency• dealing with complicated queries using SME knowledge• supporting team members with financial and process knowledge• assuring all customer queries would be responded timely and with satisfaction delivered• being part of in-organization groups related to improvements with Kaizen philosophy / Uplifting service• being in constant reach with IT teams to assure that mutual understanding of each others needs would be tailor made for quality outcome• acting independently under pressure of time, being aware the sensitivity of the data dealt with

Warszawa, Woj. Mazowieckie, Polska

Data Administration / Pricing Unit:• valuation of investment assets / portfolios for customers worldwide• providing accurate and up to date prices for securities within giveninvestment portfolio• professional knowledge of security types and their investmentcharacteristics• cooperation with accountants from variety locations around the globe• participating in net asset value calculations and daily transactions bookingin the accounting system• work with usage of Bloomberg and Reuters platforms giving access tofinancial knowledge resources, contacting data vendors for missingvaluations• report preparation to maintain the quality of work• timely completion of internal team management information• increasing work efficiency by optimizing processes on daily basis• proactively supporting new projects, which implement improvements, findingand proposing solutions• active participation in the automation process

Warszawa, Woj. Mazowieckie, Polska

Remediation Unit:• actively participated in the development of data base for Royal Bank of Scotland due to law regulator requirement• working in international team, co-operating with Manchester escalation department• analyzing corporate line of business from United Kingdom markets, taking care of quality improvements implementation• being team leader back-up and providing team with support on process• working under the pressure of time and closely cooperating with Quality Check team• ensure effective partnership with various sub-divisions to ensure effective handover of new process

Warszawa, Woj. Mazowieckie, Polska

Financial Intelligence Unit:• conducting in-depth analysis on high risk corporate customer in order to eliminate risk of illegal proceedings and in order to create due diligent customer data base, minding the financial aspect of the process• working in high risk team, building due diligence data base used for risk decreasing purposes• handling ad-hoc quantitatively oriented tasks strived for good work quality providing views on new business intelligence tools• being responsible for reports/updates used for team organizing purposes• working with different stakeholders both at entry and head-of-department levels

Warszawa, Woj. Mazowieckie, Polska

Transactions Monitoring department:• screening retail and corporate customers in terms of anti-money laundering findings• working on both external (LexisNexis) and internal (Actimize, Athena) business intelligence programs• creating improvements to increase team performance, taking care of daily updates (team huddles)• collaborating on daily basis with overseas team from Tamp (Florida)• working with team from Tampa to migrate part of the process to Warsaw• cooperating closely with different business functions - shared product knowledge• achieving monthly targets being aware of the company requirements

Warszawa, Woj. Mazowieckie, Polska

Anti Money Laundering department: • active participation in process of decreasing risk of the similarity between our customers and politicallyexposed persons (PEP)• monitoring of suspicious transactions in order to determine lack of anti money laundering activities• working in accordance to tight deadlines agreed with business partners, delivered agreed targets• cooperating across regions and functions with both technical and non-technical stakeholders• participating in non-core initiatives - part of project of implementation of Toastmaster to RBS• working on various business intelligence programs - World Check, Back Office, Tsys, Global Client Screening• developing operational procedures around transactions monitoring• being part of migration of the process among the branches of the bank - From UK to Poland

Warszawa, Woj. Mazowieckie, Polska

Books department:• direct contact with the customers• being responsible for managing customer satisfaction• supply management• responsibility for foreign customer service• supporting other team members with knowledge of our database

Zambrów

Pensions department support:• creation of records and document management• working on pension schemes• supporting creation of official documents• supporting senior stakeholders• reorganized organization archives

Master'S Degree, Managerial Studies

Bachelor'S Degree, Finance And Accounting

Bachelor'S Degree, Management

High School