Michał Iwanio Email & Phone Number

Wrocław, Dolnośląskie, Poland

● Coordination and development of the risk management system and internal control system within the KRUK Group.● Creation of standards and tools to support risk management and internal control processes, and providing assistance to Group companies in their implementation.● Monitoring the implementation and execution of standards by Group companies.● Ensuring knowledge transfer, exchange of know-how, and sharing of experiences.● Reporting on risk management results.●… Show more ● Coordination and development of the risk management system and internal control system within the KRUK Group.● Creation of standards and tools to support risk management and internal control processes, and providing assistance to Group companies in their implementation.● Monitoring the implementation and execution of standards by Group companies.● Ensuring knowledge transfer, exchange of know-how, and sharing of experiences.● Reporting on risk management results.● Supporting Group companies in operational risk management. Show less

Wrocław, Dolnośląskie, Poland

As a Senior Associate (former name of the role: Lead Analyst) within Control Management, I am responsible for planning and completing high-risk control testing (HIRT).Duties:● Reviewing operational risk events (OREs), key risk indicators (KRIs), related policies, procedures and performing control design and operating effectiveness tests with close cooperation with different lines of business (LOBs).● Preparing test results for risk team, advisory team, internal and external… Show more As a Senior Associate (former name of the role: Lead Analyst) within Control Management, I am responsible for planning and completing high-risk control testing (HIRT).Duties:● Reviewing operational risk events (OREs), key risk indicators (KRIs), related policies, procedures and performing control design and operating effectiveness tests with close cooperation with different lines of business (LOBs).● Preparing test results for risk team, advisory team, internal and external auditors as well as regulators.● Responding to inquiries, delivering general risk and control enhancement advices and determining next steps for resolving the issues identified during the test process.● Seeking out opportunities for process improvements and operational efficiencies.● Cooperating with other teams/stakeholders and building positive, long-term relationships. Show less

Wrocław, Dolnośląskie, Poland

Duties:● Providing support to Clients, subjected to Americas, EMEIA and Asia-Pacific requirements, in Independence Procedures,● Creating documentation and internal routines,● Working on several projects simultaneously to tight deadlines,● Support for Project Managers and Employees with reporting and process improvement

Wrocław, Woj. Dolnośląskie, Polska

Duties:● Managing spare part orders for regional field service teams and end-customer in cooperation with Supply Chain Planners● Validating and processing return requests for spare parts and instruments● Participating in spare part master data creation process enabling usage of new spare parts by internal customers● Maintaining master data and the right performance of the team applications (iOS and web application) used by internal customers● Preparing reports related to… Show more Duties:● Managing spare part orders for regional field service teams and end-customer in cooperation with Supply Chain Planners● Validating and processing return requests for spare parts and instruments● Participating in spare part master data creation process enabling usage of new spare parts by internal customers● Maintaining master data and the right performance of the team applications (iOS and web application) used by internal customers● Preparing reports related to performance of the processes● Ensuring return and repair of repairable defective products● Entering instrument orders and update the CRM with required information regarding the install base● Coordinating the repair of defective instruments in depot repair model● Maintaining teams shared drive locations, files, and content● Participating in continuous improvement initiatives and projects as assigned by the leadership Show less

Wrocław, Woj. Dolnośląskie, Polska

Duties:● Ensuring that the operational aspects of delivered service are properly monitored, executed and in-line with contractual obligations, IBM and client security documents (such as ITCS104 and CSD) and global process documents.● Supporting the Issue Management and Patch Management process to guarantee proper execution of the tasks.● Focusing on the cooperation with other IBM Teams and coordination of their work.● Fixing all non-compliant situation that pose the risk to the… Show more Duties:● Ensuring that the operational aspects of delivered service are properly monitored, executed and in-line with contractual obligations, IBM and client security documents (such as ITCS104 and CSD) and global process documents.● Supporting the Issue Management and Patch Management process to guarantee proper execution of the tasks.● Focusing on the cooperation with other IBM Teams and coordination of their work.● Fixing all non-compliant situation that pose the risk to the customer and were identified as part of the control reviews. Show less

Wrocław, Woj. Dolnośląskie, Polska

Duties:● Resolving customer requests (IBM Notes, Sametime, calendar and other).● Restoring mail databases.● Monitoring server activities.● Troubleshooting backup issues.● Working on Service Now ticketing system.

Wrocław

Duties:● Resolving issues in backup envroiment for IBM Tivoli Storage Manager 6.3-7.1, Simpana CommVault 9-10.● Creating daily and additional on-demand reports.● Responsible for providing training for newcomers.● Taking part in calls with partners/customers regarding technical issues or requests.● Troubleshooting MicroSoft Windows alerts.● Participating and performing in basic changes execution (Installation/Configuration / Monitoring / Troubleshooting).● Working… Show more Duties:● Resolving issues in backup envroiment for IBM Tivoli Storage Manager 6.3-7.1, Simpana CommVault 9-10.● Creating daily and additional on-demand reports.● Responsible for providing training for newcomers.● Taking part in calls with partners/customers regarding technical issues or requests.● Troubleshooting MicroSoft Windows alerts.● Participating and performing in basic changes execution (Installation/Configuration / Monitoring / Troubleshooting).● Working with tickets (IMPACT Ticketing System).● Dispatching work between team members according to their skills and abilities.● Ensuring that all team members are working according to procedures.● Passing new information and procedures between other shifts.● Scheduling backups according to customers needs. Show less

Education record

Licencjat, Język Biznesu Angielski