Reviewing and updating all work instructions and other controlled documents such as Central policies and procedures  Conducting internal audits. Participation in registration/surveillance audits. Coordination of processes (cross function), contact with team members, stock holders, setting up governance model. Managing the day-to-day activities of the team members. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, communication, understanding of legal aspects.  Design and implementation of relevant local controls, policies and procedures to ensure compliance with applicable regulations and client’s rules and guidelines. Reporting and communication of any data breaches. Data analysis, report preparation. Marking and describing business and external risk. Ensuring document and records controls are maintained. Communicating and presenting reports for Client’s executives and for large audiences.

Consult with line management and provide daily HR guidance Analyze trends and metrics with the HR department Resolve complex employee relations issues and address grievances. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Provide HR policy guidance, Monitor and report on workforce and succession planning Identify training needs for teams and individuals. Monitor and report on workforce and succession planning Identify training needs for teams and individuals.

Execution of complex local HR processes in line with existing policies and procedures, assuring high quality data. On-going support for employees, Management of cases according to established processes. Dealing with third party service providers. Timely escalation of complex queries to senior advisors. Liaising with HR business partners, HR in the relevant country, employees, and line managers, Sharing best practices within the team, striving for continual improvement

Preparation, examination, and analysis of accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Computing taxes owed and preparing tax returns, ensuring compliance with payment, reporting and other tax requirements. Analyzing business operations, trends, costs, revenues,financial commitments, and obligations, to project future revenues and expenses or to provide advice. Reporting to management regarding finances of establishment. Establishing tables of accounts, and assigning entries to proper accounts. Development,maintenance, and analysis of budgets, preparing periodic reports that compare budgeted costs to actual costs. Contact point for VIP clients regarding suppliers’ approach and preparation of necessary data for planned meetings. Control of outstanding issues in relation to Service Desk registered cases in CRM and process issues noted in departments. Support for client’s representatives concerning the processing of documents in company departments. Dutch and English speaking contact person for outstanding issues for other departments