Michał Tomczyk Email and Phone Number

• Developed and monitored project schedules, ensuring timely progress and adherence to deadlines, while initiating corrective actions when necessary.• Collaborated with customers and cross-functional teams to clarify project specifications and equipment functionalities.• Identified, escalated, and resolved issues that could impact customer satisfaction or operational goals.• Ensured project delivery on time, within scope, and on budget, through proactive management of timelines, resources, and risks.• Managed project budgets, including forecasting, tracking, and controlling costs to align with financial targets.• Oversaw resource allocation, ensuring optimal use of team and material resources to meet project demands.• Coordinated communication and tasks between the project team and key stakeholders, maintaining alignment and transparency.• Handled customer change requests and cost estimations, ensuring that modifications were integrated smoothly and within budgetary constraints.

• Developed and executed the company’s sales strategy, continuously monitoring its effectiveness to drive business growth.• Cultivated and sustained strong, long-term customer relationships, including negotiating and closing major contracts to secure strategic partnerships.• Set and achieved revenue targets, establishing key performance indicators (KPIs) to measure success and drive accountability.• Analyzed sales data to identify trends and opportunities, developing actionable plans to increase revenue and market share.• Identified customer needs and preferences, delivering tailored solutions to enhance customer satisfaction and loyalty.• Created and implemented best practice purchasing strategies, policies, and procedures, driving continuous improvement in business performance.• Identified and sourced new suppliers and vendors, expanding the company’s network to optimize supply chain efficiency.• Negotiated and executed purchase orders and vendor contracts, ensuring favorable terms and alignment with company objectives.• Monitored supplier compliance with internal quality standards and external regulations, ensuring consistency and adherence to requirements.• Prepared and managed budgets, approving expenditures to maintain financial control and meet organizational goals.

• Developed and maintained strong business relationships with key customers, ensuring long-term collaboration and customer satisfaction.• Identified and qualified business opportunities, actively sourcing leads and evaluating their potential to drive growth.• Prepared project quotations, created compelling offers, and negotiated contract terms and conditions to secure favorable agreements.• Coordinated project implementation across multiple departments, ensuring seamless execution and timely delivery.• Analyzed costs and sales performance of implemented projects, optimizing profitability and identifying areas for improvement.• Sourced and implemented surface and heat treatment suppliers, negotiating favorable terms and ensuring quality and reliability.

• Advised and supported clients in securing EU funds, including programs such as POIG, POKL, and RPO, to drive business development and innovation.• Organized and led business training sessions, covering topics such as small business accounting, securing EU grants, and Six Sigma methodologies.• Provided coaching to clients, offering strategic guidance and personalized support to enhance business performance and achieve objectives.• Developed comprehensive business plans, conducted financial analyses, created project budgets, and established detailed project master plans and time schedules to ensure successful project execution.

• Modelled business processes using BPMN notation, utilizing tools such as Aris and iGrafx to create clear and effective process representations.• Developed comprehensive Business Requirements and detailed Process Definitions, ensuring alignment with organizational goals and facilitating process improvements.