Michelle Bernstein Email & Phone Number

Las Cruces, Nm, Us

• Direct all aspects of Residential Education for 3,000 bed operation including development of programming curriculum; design of student learning outcomes; implementation of academic partnerships such as Faculty Fellows, Faculty in Residence, and Living Learning Communities; and assessment of program effectiveness • Supervise two Assistant Directors and one Residential Office Coordinator; indirectly supervise eight Resident Directors, 78 Resident Assistants, 25 Desk Assistants, and one Desk Manager; responsible for selection, accountability, and ongoing training of staff• Serve in the on-call leadership rotation for crisis and emergency response; advise professionals in emergency situations; follow notification protocols and campus policies to provide consistent, effective crisis management; serve on the university Concern Assessment and Response (CARE) team; address high-level student and family member concerns • As a member of the Housing Leadership Team, participate in defining vision and direction of department; design policies, procedures, and documents for internal and external audiences; contribute to projects such as new building construction, US Census, and chairing the procurement process for streaming internet television service

• Oversaw residential education including supervision of 15 student staff and LLC Coordinator (2007-2014); designed residential programming model; managed educational and budgetary aspects of residential programming (2016-2017); advanced Faculty Fellows and Faculty in Residence programs in cooperation with the Office of the Provost (2017-2018)• Responsible for oversight of three residence halls and the campus’ Greek and ROTC village, totaling approximately 1,700 beds; supervised three Resident Directors and five Resident Assistants; indirectly supervised 24 Resident Assistants (2014-2016); planned and facilitated training for eight Resident Directors and 60 Resident Assistants (2016-2017)• Served as Academic Advisor in Center for Academic Advising and Student Support with caseload of 200 undergraduate students and responsibility for coordination of initiatives between Housing and Academic Advising (2017-2018)• Managed three area Service Desks including supervision of 25 Desk Assistants and one Desk Manager, mail and package distribution, key control, and maintenance of confidential student information (2016-2017)• Liaison to Facilities and Services for facility maintenance and ready unit preparation (2016-2017)• Administered student conduct for Housing and Residential Life (2016-2017); served in the campus’ on-call rotation for crisis and emergency response (2014-2018)• Directed assessment initiatives, served on campus assessment committees, and reported to the campus-wide assessment body (2007-2014, 2017); received university-wide Excellence in Assessment awards (2013 and 2017)• Advised Residence Hall Association (2010-2014, 2016-2017) and National Residence Hall Honorary (2011-2014)

Plan and facilitate presentations that inform, inspire, and motivate individuals following the Weight Watchers weight-loss program at two weekly meetings (April 2007-present); Received regional awards (2007, 2008, 2009)

Sacramento, Ca

• Interacted directly with students in a counseling setting in order to encourage their growth through establishing and achieving rehabilitation goals and understanding agency policies and procedures • Maintained student records, confidential data, intakes, and reporting for all Society for the Blind programs• Created, designed, and disseminated informational materials for current and prospective students and blindness professionals• Facilitated special seminars such as family support and monthly workshops for the Career Development Program• Coordinated all program evaluation through management of volunteers and use of online survey software

Sacramento, Ca

• Coordinated all outreach and community awareness activities, including the facilitation of support groups and workshops throughout the grant area• Functioned as primary point of contact for individuals age 55 and up seeking services to aid in their adjustment to vision loss• Procured, maintained, and compiled grant-related data for student intakes and official reports, including handling of confidential student records• Worked as part of a team to facilitate monthly six-day intensive retreats for senior citizens experiencing vision loss

Master Of Science, Student Affairs Administration

Activities and Societies: Teaching Racial Unity and Empowerment: Founding member, Treasurer (spring 2004) Graduate Assistant for Academic.

Bachelor Of Science, Apparel Merchandising

Activities and Societies: Apparel Merchandising Organization, Student Retail Organization, Resident Assistant for Academic Learning.