Micheal Oliver Email and Phone Number

Manager, Training & On-Site Client SupportDirected the activities and provided mentoring for 7 member training team supporting three distinct products; each with multi-level skill set courses. Founded Optum University for client/partner training, sales and leadership programs.Project ManagerDeveloped budgets and schedules for numerous logistics oriented projects. Evaluated and prepared responses for Requests for Proposals (RFPs) to provide needs analysis and potential gaps between initial requirements and base product functionality.Prepared Returns on Investment (ROIs) to assist client expenditure justification both in initial sales and upgrades. Produced internal and external status reports to avoid scope creep and critical path conflicts. Meticulously scrutinized and managed project profitability by controlling expenses and maintaining effective resource utilization.Pre-Sales & MarketingPerformed generic and tailored pre-sales demonstrations for 5 member sales force over an 8 year period. Arranged and physically set-up numerous trade shows from small vertical, local shows to large national venues. Arranged itineraries and accommodations for corporate attendees and keynote speakers at trade shows and corporate events. Served as emcee for corporate functions.

Project Manager & Training Director, Federal Systems DivisionManaged program activities for company’s first large government contract valued at $50 million, encompassing the bar coding and data collection of all tactical military warehouses. Orchestrated all activities for DOD trade shows to promote Symbol’s solutions.Manager, Engineering ServicesEstablished and managed 37 member, five department, support organization with multi-million dollar annual budget. Departments included: Technical Writing, Document Control, Drafting (CAD and manual), Software Distribution and Quality Assurance.