Micheal Smith Email and Phone Number
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I have been an engineer in IT for over 25 years. Starting as a TV/VCR repairman to a Senior Systems Engineer and even Director of Technology. Since 2004 I have been consulting, architecting and delivering solutions around identity, datacenter, virtualization and cloud. As a IAM Advisory Consultant I bring a wide knowledge of technologies across multiple verticals. I take a practical approach to providing holistic solutions to business initiatives and pain points.GuidePoint Security provides customized, innovative and valuable Information Security solutions that enable commercial and federal organizations to more successfully achieve their security and business goals. By embracing new technologies, GuidePoint Security helps our clients recognize the threats, understand the solutions, and mitigate the risks present in their evolving IT environments.Founded in 2011 by veterans of the Information Security industry, GuidePoint Security serves as our clients’ trusted advisor for both security technologies and professional services. GuidePoint Security differentiates itself through its organizational structure, ensuring that the resources you deal with before the sale have a vested interest in your success following the sale. Our continued referrals and repeat clients reiterate our focus on providing our clients with the right technologies and professional services that support their organization’s goals.GuidePoint Security is classified as a Small Business by the Virginia Department of Minority Business Enterprise. More details are available at www.dmbe.virginia.gov.
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Practice Director Access ManagementGuidepoint Security Jul 2024 - PresentHerndon, Va, Us
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Iam Practice Lead Access ManagementGuidepoint Security Apr 2024 - May 2024Herndon, Va, UsBuilding and growing an Access Management Practice here at Guidepoint
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Iam Advisory ConsultantGuidepoint Security Mar 2023 - Apr 2023Herndon, Va, UsAs an Identity and Access Management Advisory Consultant I bring my knowledge and experience to customers to help assess maturity build strategies and programs to their Identity initiatives.
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Sales EngineerOkta, Inc. Sep 2019 - Mar 2023San Francisco, California, UsHelping partners expand their knowledge, capabilities, strategies and opportunities in Identity and Identity Access Management. -
Solutions ArchitectEst Group Jan 2017 - Sep 2019Arlington, Texas, UsResponsibilities: Lead a team of 4 Senior Sales Solution Architects. Provide presales senior solution architecture for datacenter solutions related to Dell EMC, Microsoft, VMware, Nutanix, and other partner products. Develop relationships with customers, partners, delivery teams and peers to provide high quality custom datacenter solutions. Write Statement and Scope of work documents for delivery engagements. Provide an accurate and clear set of customer expectations to the delivery team and transition the project from sales to delivery. Manage the customer relationship during a project delivery and provide recommendations for any project issues or delays. Maintain a technical knowledge of products and solutions. Consult with customers to help define business goals and long term plans to accomplish these goals. Develop solutions related to partner products to meet customer business needs. Employee evaluations and development plans. Develop processes related to presales architecture and delivery transitions. Develop metrics to determined customer satisfaction and assist sales teams in developing strong customer relationships. Accomplishments: During my time at EST Group I accomplished a large number of changes related to the relationship of presales and delivery. Established processes that smooth the transitions from sales to delivery and provide the framework for a successful project. Increased efficiencies in presales solutions. Standardized Scope and Statements of work to better reflect LOE (Level of Effort) and create invoicing standards. EST Group services revenue doubled in 2017 from 2016. Delivery and presales relationships have strengthened to provide a better customer experience. -
Director Of TechnologyNorthwest Isd Sep 2015 - Jan 2017Justin, Tx, UsResponsibilities: Lead 50+ employees including desktop, application, virtual infrastructure, storage, networking and data services support teams with 24,000 students and staff as customers. Create a long term plan for the Information Technology department to meet the business goals and initiatives of the district. Develop employee development and growth plans. Define the organizational chart for the company and appropriately determine FTE (Full Time Employee) resource placements. Attend district board meetings and provide guidance in decisions related to technology. Manage operational and bond budgets as related to the Information Technology Department. Meet with Principals and department heads to evaluate service delivery and determine process and staff changes to increase customer satisfaction. Work with vendors to provide quality delivery of projects and products on time and on budget. Represent the district at conferences and trainings in a professional and ethical manner. Accomplishments: During my time at Northwest ISD I was able to reallocate FTE resources within my department to create a Helpdesk. Overall customer satisfaction with my department was increased. Overall issue resolution time was decreased. Department relationships with other departments and campuses were strengthened and in some cases rebuilt. Corrected systemic infrastructure issues to increase services uptime and provide anytime anywhere access for staff and students. Implemented multiple solutions to govern user network access, user data access and end point security. Implemented a Virtual Desktop Infrastructure that provided moderate and high performance desktops to staff and students. -
Director Of Data Center SolutionsEst Group May 2010 - Sep 2015Arlington, Texas, UsResponsibilities: Lead 50+ employees including desktop, application, virtual infrastructure, storage, networking and data services support teams with 24,000 students and staff as customers. Create a long term plan for the Information Technology department to meet the business goals and initiatives of the district. Develop employee development and growth plans. Define the organizational chart for the company and appropriately determine FTE (Full Time Employee) resource placements. Attend district board meetings and provide guidance in decisions related to technology. Manage operational and bond budgets as related to the Information Technology Department. Meet with Principals and department heads to evaluate service delivery and determine process and staff changes to increase customer satisfaction. Work with vendors to provide quality delivery of projects and products on time and on budget. Represent the district at conferences and trainings in a professional and ethical manner. Accomplishments: During my time at Northwest ISD I was able to reallocate FTE resources within my department to create a Helpdesk. Overall customer satisfaction with my department was increased. Overall issue resolution time was decreased. Department relationships with other departments and campuses were strengthened and in some cases rebuilt. Corrected systemic infrastructure issues to increase services uptime and provide anytime anywhere access for staff and students. Implemented multiple solutions to govern user network access, user data access and end point security. Implemented a Virtual Desktop Infrastructure that provided moderate and high performance desktops to staff and students.
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Senior Solutions ArchitectEst Group Jul 2008 - Jul 2010Arlington, Texas, UsResponsibilities: Lead a team of 6 Senior Solution Engineers. Senior Solution Architect and Project Manager for all solutions designed and delivered. Provide custom solutions designed to fit the client’s needs and manage projects during the delivery process. Conduct client interviews to provide the right solution to meet the client’s expectation throughout the delivery process. Work with the client to resolve all issues during the delivery to ensure the highest quality of customer service. Project Completion Agreements and Post-Project interviews to ensure client satisfaction and identify delivery inadequacies. Develop long term budgetary planning and team growth. Develop training plans for team members. Interviews with new hires and exit interviews for attrition employees. Define overall direction and technologies to be supported by the delivery team. Accomplishments: During my time at EST Group the company had an 80% repeat customer revenue and strong relationships with the clients we served. My goal was to partner with my customers and provide services that reflected my investment in the success of the projects. Creating an environment that was beneficial to the company as well as the client. The team grew from 2 to 6 members and had a zero customer loss due to delivery.
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Wichita Falls Independent School DistrictSenior Network Engineer Jun 2001 - Jul 2008Wichita Falls, Tx, UsAs a Senior Network Engineer I was responsible for the day to day administration and implementation of all server/network systems. Systems including: SUSE Linux eDirectory servers; SUSE Linux file servers; Novell GroupWise Email; Ironport email and content filters; DNS; DHCP; Cisco network systems; EMC storage systems. I had the opportunity to build the network from the beginning and go through multiple system upgrades and migrations responsible for planning, designing and implementation. I was responsible for two engineers and their tasks and time.
Micheal Smith Skills
Micheal Smith Education Details
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National Education CenterElectrical And Electronics Engineering
Frequently Asked Questions about Micheal Smith
What company does Micheal Smith work for?
Micheal Smith works for Guidepoint Security
What is Micheal Smith's role at the current company?
Micheal Smith's current role is Building better Identity Programs and Strategies --- Guidepoint Security.
What is Micheal Smith's email address?
Micheal Smith's email address is mi****@****kta.com
What is Micheal Smith's direct phone number?
Micheal Smith's direct phone number is +181721*****
What schools did Micheal Smith attend?
Micheal Smith attended National Education Center.
What are some of Micheal Smith's interests?
Micheal Smith has interest in Electronic Circuit Designs, New Technologies Personal, Visualization Integrations, Cloud Orchestration And Automation, Directory Design, Woodworking, Movies, Professional.
What skills is Micheal Smith known for?
Micheal Smith has skills like Vmware, Data Center, Active Directory, Servers, Cloud Computing, Networking, Windows Server, Enterprise Software, Microsoft Exchange, Cisco Technologies, Integration, Virtualization.
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