Manage open tickets with 100% commitment and responsible for managing and implementing the smooth running of assigned 8 companies and give unlimited IT support inquiries which includes software and hardware configuration to almost 250 end users.Designed, develop and worked on ecommerce website that consumers are in use regularly.Configured 120 new equipment to date including installation and updating of software and network connection maintenance. Consult, develop and guide digital marketing goals to create effective sales.

Design and implement all export strategies and activities of Marketing & sales to be competitive in a more profitable market.Develop and implement CRM to manage and analyze customer interactions with the company.Created innovative online marketing strategies to attract organic traffic to site.Developed and executed ad campaigns to 5 countries with an79% success rate.

Manage online presence and execute digital marketing strategies by understanding the target audience and create content accordingly to develop effective sales.Aligned marketing plans and developed e-newsletters, social media contents and marketing campaign to increase sales by 30%.Trained and mentored account executives and interns on product knowledge, CRM and strategic selling.

Locate international and local vendors for materials and equipment. Oversees and monitor shipment plans from suppliers to ensure sufficient inventory of products to satisfy the operations needs to meet demand and productivity.Assisted in development of policies, guidelines and procedures to ensure quality and cost control.

Promoting and marketing the business in different niche markets.Build a solid go to market strategy and build a strong social media presence with consistent content creation and building brand awareness.Organized the company’s digital marketing plan which achieved 9% growth in operation & decreased cost.

Lead departments annual sales plan, budget plan, coordinate marketing plan and sales plan.

Worked on all financial matters including accounts receivables and payables as well as month end closing processes, prepare required journal entries and reconciliation of balance sheet items.Preparation of consolidated quarterly and annual public filings including other internal financial reports.Process payroll, which includes reconciliation of benefits, issuing payroll checks and preparing federal tax payments.