Micheal Wagar Email & Phone Number

Peterborough, Ontario, Canada

Toronto, Ontario, Canada

Remote

Toronto, ON

- Worked with clients in identifying issues as well as the path to resolution- Managed client status calls including creating effective agendas tailored to client needs and understanding - Updated clients based on stated needs and concerns in relation to upcoming improvements or changes in software functionality- Generated change requests based on client.

- Created test plan cases derived from the original specifications to ensure system functionality had been designed properly and used those cases to verify the end product through internal acceptance testing- Analyzed several software systems based on user requirements and objectives then set up demonstration versions from which some initial technical.

- Managed software system projects, creating project plans and working with multiple departments to meet milestones on time and with sufficient resources. Monitored potential scope creep and was able to facilitate changes prior to putting the project schedule at risk- Interfaced with clients from the initial project kickoff and followed it through to.

- Developed, tested, and supported SQL database driven software systems comprised of three types of applications: inspection for gathering information, server for receiving/processing/automated tasks, and administration for viewing data and giving the users the ability to create customized reports to suit their needs. The main tools used were C#.NET.

Computer Programming Analyst

Career & Work Counselling