Developed, facilitated, and evaluated employee training and development programs, resulting in improved engagement, learning, and retention for over 200 employeesSuccessfully migrated over 200 employee training files to an electronic format, resulting in a 30% reduction in administrative burden and a 50% reduction in errors and inaccuraciesStreamlined the personnel file management system, resulting in a 40% increase in efficiency and 60% reduction in the time required to retrieve employee training recordsImproved compliance with regulatory requirements and corporate policies, resulting in a 95% compliant rate and zero regulatory fines or penaltiesCreated and delivered a comprehensive onboarding program, resulting in a 50% reduction in onboarding timeLiaised with senior leadership to identify training needs, ensuring training programs aligned with corporate goals and regulatory requirementsManaged online analytics, assessments, and learning system as a sole administrator, ensuring employee training records were accurate, up-to-date, and compliant with regulatory requirementsRevised existing training programs and identified necessary enhancements and modifications, resulting in improved learning outcomes and employee satisfactionManaged the training budget and ensured training milestones and goals were met while adhering to the approved training budgetCreated, organized, planned, and presented various forms of onboarding, orientation, and skills training for employees, resulting in improved employee performance and productivity

Led recruitment and placement services for over 270 Non-Appropriated Funds (NAF) employees, managing high-volume personnel actions and interfacing with multiple data systems to ensure timely and efficient onboardingProvided comprehensive orientation sessions to new employees, delivering critical information on employee benefitsAdvised and supported NAF supervisors and managers on employee relations and training programsDirected end-to-end recruitment and selection processes, including job postings, screening resumes, conducting interviews, and managing onboarding of new hires, ensuring a seamless and efficient experience for both candidates and hiring managersCollaborated closely with a team to review and submit 300 appraisals within a 48-hour turnaroundPlanned and conducted local NAF wage surveys in compliance with regulatory guidanceConducted extensive security checks, including installation records checks, state criminal history repository checks, and national agency checks, to ensure the suitability of qualified candidatesExpertly managed Official Personnel Files, office files, and group insurance files and administered workers’ compensation and unemployment compensation programs, demonstrating exceptional attention to detail and accuracyRecognized for outstanding performance as Civilian of the Quarter (Cat II) in April-June 2013 and received the Bright Star Award in 2012 in recognition of exceptional contributions to NAF recruitment and HR management