Experienced Information Technology Administrator with a demonstrated history of working in media and quick service restaurants industries. Holder of a bachelor degree in Information and Communication Technologies.
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It ManagerThe Final Cut Lebanon Mar 2022 - PresentLebanon• Manage service agreements, monitor, and ensures appropriate service levels from vendors and suppliers are met and ensures vendor contract compliance.• Manage costs budget and resource allocation to maintain overall project budget, work with the vendors to ensure full support is available to all users. Manage vendor relationship to maximize the value of each technology dollar spent.• Track the project progress against the project plan and gain agreement for adjustments. Ensure… Show more • Manage service agreements, monitor, and ensures appropriate service levels from vendors and suppliers are met and ensures vendor contract compliance.• Manage costs budget and resource allocation to maintain overall project budget, work with the vendors to ensure full support is available to all users. Manage vendor relationship to maximize the value of each technology dollar spent.• Track the project progress against the project plan and gain agreement for adjustments. Ensure effective completion based on defined project success measures and report regularly to the management on the status of the project.• Provide hardware and software support : Firewall, SAN storage, computers, Veeam Backup, routers, switches, wireless access Points. Exchange server administrator, and Servers…• Support on O365 products• Responsible for OS and Drivers installation, making sure all the devices are updated Show less -
It ManagerThe Finalcut May 2021 - PresentLebanon/Ksa
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Information Technology SupervisorMcdonald'S Mar 2018 - Mar 2022Sinn El Fil, Mount Lebanon, Lebanon• Lead all Information Services activities and strategically manage the IT team to meet the requirements of the organization in the support of the Strategic Plan. • Manage service agreements, monitor, and ensures appropriate service levels from vendors and suppliers are met and ensures vendor contract compliance.• Manage costs budget and resource allocation to maintain overall project budget, work with the vendors to ensure full support is available to all users. Manage vendor… Show more • Lead all Information Services activities and strategically manage the IT team to meet the requirements of the organization in the support of the Strategic Plan. • Manage service agreements, monitor, and ensures appropriate service levels from vendors and suppliers are met and ensures vendor contract compliance.• Manage costs budget and resource allocation to maintain overall project budget, work with the vendors to ensure full support is available to all users. Manage vendor relationship to maximize the value of each technology dollar spent.• Builds strong relationships between peers and teams within McDonald’s and maintains professional relationships.• Track the project progress against the project plan and gain agreement for adjustments. Ensure effective completion based on defined project success measures and report regularly to the management on the status of the project.• Provide hardware and software support for all 25 McDonald’s branches, including the Head Office covering : Firewall, SAN storage, Citrix load balancer, computers, tablets, POS machine, kitchen Video System, Time Attendance System, Veeam Backup, routers, switches, wireless access Points, E1 and media Gateway, Exchange server administrator, and Servers…• Maintaining McDonald’s Call Center hardware and software.• Supporting McDonald’s Delivery system and online ordering website.• Fixing internal McDonald’s system problems and coordinating with offshore global IT support. Show less -
Information Technology Support OfficerOmt - Online Money Transfer Jan 2017 - Mar 2018BadaroIT Agent Support, on call or on site, responsible for supporting all the users and different stores across all the country. -
Information Technology Support AdministratorThe Final Cut Lebanon Jan 2014 - Jan 2017Dekwaneh• Responsible for OS and Drivers installation, making sure all the devices are updated• Track the backup job and make sure the recovery tests are successful.• NAS Configuration, printers, windows server 2012 and Active directory management.• IT Support Supervisor for post-production of the show " Mohammad Abdo Wa Fannan al Arab" based in Dubai.
Michel Aad Education Details
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Information Technology
Frequently Asked Questions about Michel Aad
What company does Michel Aad work for?
Michel Aad works for The Final Cut Lebanon
What is Michel Aad's role at the current company?
Michel Aad's current role is IT Manager - The Finalcut.
What schools did Michel Aad attend?
Michel Aad attended Arab Open University - Lebanon.
Who are Michel Aad's colleagues?
Michel Aad's colleagues are Semaan Khoury, Imad Toutounji, Chiba Georges.
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