Michel Batbouta
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Michel Batbouta Email & Phone Number

Quality Assurance Manager | Customer Service | Learning and Development Specialist | Certified Scrum Master. at ABOUT YOU
Location: Hamburg, Hamburg, Germany 8 work roles 1 school
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Current company
Role
Quality Assurance Manager | Customer Service | Learning and Development Specialist | Certified Scrum Master.
Location
Hamburg, Hamburg, Germany
Company size

Who is Michel Batbouta? Overview

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Michel Batbouta is listed as Quality Assurance Manager | Customer Service | Learning and Development Specialist | Certified Scrum Master. at ABOUT YOU, a company with 3 employees, based in Hamburg, Hamburg, Germany. AeroLeads shows a matched LinkedIn profile for Michel Batbouta.

Michel Batbouta previously worked as Quality Assurance Manager at About You and Sr. Associate Quality - Learning and Development at Wolt. Michel Batbouta holds Bachelor'S Degree, Business Administration And Management, General from Higher Institute Of Business Administration.

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Email format at ABOUT YOU

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ABOUT YOU

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Profile bio

About Michel Batbouta

With over seven years of work experience in learning and development, I am a passionate and skilled L&D professional who has strongly contributed to the quality and growth of various teams and organizations.I'm also a certified Scrum Master who's looking for the next adventure to concur.

Current workplace

Michel Batbouta's current company

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ABOUT YOU
About You
Quality Assurance Manager | Customer Service | Learning and Development Specialist | Certified Scrum Master.
Website
Employees
3
AeroLeads page
8 roles

Michel Batbouta work experience

A career timeline built from the work history available for this profile.

Quality Assurance Manager

Current

Hamburg, Germany

Jul 2024 - Present

Sr. Associate Quality - Learning And Development

Berlin, Germany

I spent 6 months at Doordash, when the merger with Wolt was announced I took over the same position with the same responsibilities at Wolt until the end of 2022.In my role overseeing L&D - Quality departments for the Vendor as well as internally, I established a collaborative relationship by setting shared KPIs and goals, leading to reduced costs and.

Jul 2022 - Jan 2023

Sr. Associate Quality - Learning And Development

Berlin, Deutschland

Due to DoorDashs Merger with Wolt GmbH in (June 2022) my position was transferred to Wolt under the same terms and conditions.

Jan 2022 - Jun 2022

Learning And Development Specialist / Campus Trainer

Essen, Nordrhein-Westfalen, Deutschland

As a Soft skill Specialist and a Campus Trainer, I enhanced recruiting and hiring skills through tailored training initiatives. Training and motivating the training team, I ensured successful goal achievement. Developed comprehensive training materials for soft and hard skills, improving the overall agent experience and internal communication processes..

Jun 2021 - Jan 2022

Training Team Coordinator

Germany

As a Training Team Coordinator, I efficiently led a team of two, overseeing training, scheduling, and performance evaluation. Motivating the team to achieve goals, I ensured success in meeting targets. Offering support during onboarding, I facilitated seamless integration for new hires. Additionally, I spearheaded collaboration plans with various teams to.

Jan 2020 - Jun 2021

Training Specialist

Germany

As a Corporate Trainer/Training Specialist, I established and led teams in Barcelona and Riga, implementing standardized processes. I fostered collaboration through engaging discussions, improved training programs with a measurement system, and designed interactive learning activities for diverse group sizes. I pioneered a virtual learning platform for.

Feb 2018 - Jan 2020

Business Owner

Damascus, Syria

A family business, where I had the chance to apply my knowledge and learnings gained from my Bachelor degree in Business Administration.

Jul 2012 - Feb 2014
Team & coworkers

Colleagues at ABOUT YOU

Other employees you can reach at about-you.nl. View company contacts for 3 employees →

1 education record

Michel Batbouta education

FAQ

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What company does Michel Batbouta work for?

Michel Batbouta works for ABOUT YOU.

What is Michel Batbouta's role at ABOUT YOU?

Michel Batbouta is listed as Quality Assurance Manager | Customer Service | Learning and Development Specialist | Certified Scrum Master. at ABOUT YOU.

Where is Michel Batbouta based?

Michel Batbouta is based in Hamburg, Hamburg, Germany while working with ABOUT YOU.

What companies has Michel Batbouta worked for?

Michel Batbouta has worked for About You, Wolt, Doordash, Telus International, and Textile Industry.

Who are Michel Batbouta's colleagues at ABOUT YOU?

Michel Batbouta's colleagues at ABOUT YOU include Masha Kozhina, Deborah Knöll, Ana María Ríos, Christian Fritz, and Leire Vila.

How can I contact Michel Batbouta?

You can use AeroLeads to view verified contact signals for Michel Batbouta at ABOUT YOU, including work email, phone, and LinkedIn data when available.

What schools did Michel Batbouta attend?

Michel Batbouta holds Bachelor'S Degree, Business Administration And Management, General from Higher Institute Of Business Administration.

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