Michel Goya Email and Phone Number
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Executive with 18 years of experience in the healthcare sector, leading everything from the preparation of strategic planning and financial management of companies, to the construction of actions for the customer experience, with great emphasis on the Logistics Management of Medical Devices.Consolidated experience in market analysis, works in process management and continuous improvement, development of products/offers, prospecting/development of strategic partnerships, new businesses, the entire Life-Cycle of financial management, quality management, among other fronts.With an entrepreneurial vision, he leads OPME Log as Partner & CEO, is a member of the board of directors of Sinnergy and Director of Institutional Relations at the Brazilian Association of Health Startups & Healthtechs. He has extensive experience in developing strategic and commercial planning, generating business, quality management and the customer journey, mapping all opportunities for the medical device supply chain with quality and efficiency, leading more than 100 people in various sectors.In addition to his experience, board of other companies in different sectors and experience abroad, in Japan he worked for 3 years in prominent technology companies in the Asian and North American economy.Its main focus is to build high-performance and relevant teams and brands.Core Skills:+ Strategic Planning + People Development+ Business Development+ Logistics Management + OPMEs Logistics+ Processes & Quality + Financial Management + Team Leadership
Opme Log
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CeoOpme Log Oct 2023 - PresentBrazilResponsible for all operations at OPME Log in Brazil, overseeing the monthly handling of R$ 3.8 billion in surgical products.Leads hundreds of employees and has driven over 370% revenue growth in the past three years.Key Responsibilities:+ KPI management, strategic analysis, and presentations to the board of directors;+ Medium and long-term strategic planning;+ Sales strategy – setting targets, performance analysis, and driving new business initiatives;+ Strategic financial management – P&L, cash flow, and financial planning to ensure business longevity;+ Marketing planning – communication, events, pricing strategy, and market intelligence;+ Mapping and reviewing all logistical/operational processes;+ Strategic KPI analysis and planning using financial, operational, and quality indicators;+ Client relationship management, focusing on customer experience and new business opportunities;+ Full oversight of the logistics journey, ensuring on-time deliveries;+ Quality management – handling complaints (NPS), cancellations, and other performance metrics.
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Partner & Managing DirectorOpme Log Jan 2020 - Oct 2023São Paulo, BrazilStructured OPME Log from its foundation, developing technology, infrastructure, teams, and processes. Led the company’s expansion across multiple states.OPME Log is a logistics company that supports manufacturers and distributors in delivering to hospitals with safety and efficiency.Key Responsibilities:+ Oversight of short, medium, and long-term processes;+ Definition and execution of sales strategies – setting goals, performance analysis, and initiatives for new business;+ Financial management – P&L, cash flow, and financial planning to ensure business longevity;+ Marketing planning – communication, events, pricing strategies, and market intelligence;+ Mapping and reviewing all logistical/operational processes;+ Client relationship management – focusing on customer experience and new business development;+ End-to-end logistics oversight, ensuring on-time deliveries;+ Quality management – handling complaints (NPS), cancellations, and returns;+ Leadership of a 40-person team.
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Director Of Institutional RelationsBrazilian Association Of Health Startups And Healthtechs May 2024 - PresentSão Paulo, BrasilResponsible for managing relationships and negotiations between companies, institutions, and the association.+ KPI analysis, strategic review, and presentations to the board through KPIs;+ Short, medium, and long-term strategic planning;+ Management of institutional relations between companies and the association;+ Strategic negotiation with partner companies and investors. -
Board MemberCasa Med Aug 2024 - PresentSão Paulo, BrazilResponsible for analyzing and presenting strategic and operational feasibility plans to the administrative board.Involved in managing investment theses and raising Venture Capital funding.+ Medium and long-term strategic planning;+ Strategic planning for business longevity;+ Marketing planning: communication, pricing strategy, point of sale (POS), and market intelligence;+ Mapping and reviewing all operational processes.
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Partner & Sales DirectorSinnergy Tecnologia Em Medicina Dec 2015 - Feb 2020São Paulo, BrasilLeader of the company's commercial area, he was responsible for the entire business prospecting model, account profitability and customer journey, driving ~20% revenue/year growth.Key activities:+ Commercial Planning: market analysis, potential business, sales targets+ Daily results analysis (KPIs), acting on quantitative and qualitative deviations+ Visits to operations, diagnosing opportunities+ Relationship with internal and external clients (portfolio)+ Negotiation with health operators/hospitals, regarding products, prices, deadlines+ Sales cost analysis, proposing a review of channels/models of operation+ Leadership of 10 people directly and +30 indirectly -
Senior Sales ExecutiveSinnergy Tecnologia Em Medicina Aug 2013 - Dec 2015
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Business ConsultantSinnergy Tecnologia Em Medicina Jan 2012 - Aug 2013
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Operations CoordinatorIhi Corporation Dec 2007 - Jan 2010Aichi, JapãoInternational experience, in Japan, worked with bridge drilling projects, working with:+ Analysis of projects from clients in the United States and Japan+ Relationship with clients, aligning needs and deadlines+ Bridge drilling execution, guaranteeing processes (protocols) and quality -
OperationsNichicon (America) Corporation Nov 2006 - Nov 2007Shiga, Japão
Michel Goya Skills
Michel Goya Education Details
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Novos Negócios, Marketing & Relacionamento Com O Cliente -
Marketing Management
Frequently Asked Questions about Michel Goya
What company does Michel Goya work for?
Michel Goya works for Opme Log
What is Michel Goya's role at the current company?
Michel Goya's current role is Partner & Executive Director | OPME Management | Hospital Logistics | Process & Quality | New Business Development | Customer Experience.
What is Michel Goya's email address?
Michel Goya's email address is mi****@****.med.br
What schools did Michel Goya attend?
Michel Goya attended Harvard Business School, United International Business Schools.
What skills is Michel Goya known for?
Michel Goya has skills like Planejamento Empresarial, Microsoft Office, Business Strategy, Microsoft Excel, Strategic Planning, Business Planning, English, Marketing Strategy, Negotiation, Atendimento Ao Cliente, Microsoft Word, Powerpoint.
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