• Conducted daily inspections of buildings and grounds to identify and address maintenance needspromptly, ensuring a safe and comfortable environment for residents.• Responded promptly to work orders and service requests, efficiently completing repairs andmaintenance tasks related to plumbing, electrical systems, HVAC, and other building components.• Performed routine upkeep tasks such as painting, landscaping, and cleaning common areas to maintainthe overall appearance and functionality of the property.• Collaborated with property management team to coordinate vendor services, procure necessarysupplies, and ensure timely completion of maintenance projects within budget constraints.

• Successfully performed routine maintenance tasks such as plumbing repairs, electrical work, and HVACsystem maintenance to ensure optimal functionality of residential properties.• Implemented a preventive maintenance schedule resulting in a 20% reduction in emergency repairsand downtime, thereby increasing overall tenant satisfaction.• Received recognition for exceptional problem-solving skills, effectively troubleshooting and resolvingmaintenance issues to minimize disruption and enhance resident comfort.• Demonstrated strong attention to detail in conducting regular inspections, identifying potential safetyhazards, and pro

• Processed ticket sales, reservations, and inquiries with accuracy and efficiency, ensuring a seamlesscustomer experience at the ticket counter or via phone and email communication.• Achieved a 15% increase in upselling ancillary products such as travel insurance and seat upgradesthrough effective customer engagement and product knowledge.• Resolved customer concerns and complaints in a timely and professional manner, demonstratingstrong interpersonal skills and a commitment to customer satisfaction.