Michel Pedroso Email & Phone Number

State Of São Paulo, Brazil

County Dublin, Ireland

Dublin, Condado De Dublin, Irlanda

Araçoiaba Da Serra, São Paulo, Brazil

-Producer of powder premixes and liquid supplements for over 45 years. Presence in more than 90 countries. Founded in 2005, it is a manufacturer of nutraceuticals, encapsulated products, powders, and liquids.-Developed and nurtured relationships with a diverse client base, both new and existing, utilising phone, email, and various online platforms to maximise engagement and loyalty.-Conducted thorough needs assessments to accurately understand each client's unique requirements, leading to tailored recommendations from the extensive supplement range.-Consistently achieved and surpassed sales targets and key performance indicators (KPIs), contributing significantly to revenue growth.-Maintained an up-to-date understanding of product offerings, industry trends, and nutritional advancements, positioning myself as a trusted advisor in the health and fitness supplement sector.-Delivered exceptional customer service, skillfully handling inquiries and swiftly resolving issues to ensure customer satisfaction and retention.-Worked collaboratively with the marketing team to uncover new sales opportunities and strategies, leveraging market insights and customer feedback to drive sales initiatives.-Efficiently processed customer orders, ensuring sales records and inventory management accuracy, contributing to streamlined operations.-Achievements: Exceeded annual sales targets by 33.3%, leading to significant growth in revenue.Expanded the company's customer base by 25% in a single year through effective networking and lead generation.

Sorocaba, São Paulo, Brazil

-Developed and executed business strategies significantly increasing company visibility, customer base, and revenue.-Managed all aspects of the business operations, including product development, supply chain management, sales, and customer service.-Conducted extensive market research to identify trends and opportunities in the nutrition and sports supplement industry.-Built and maintained strong relationships with suppliers, distributors, and key industry players to ensure the best quality products and competitive pricing.-Implemented effective marketing and branding strategies that enhanced the company's market presence and attracted a loyal customer base.-Oversaw financial management, including budgeting, forecasting, and financial reporting, ensuring the company's financial health and sustainability.-Achievements: Grew business revenue by 30% year-on-year for three consecutive years through strategic marketing initiatives and client relationship management.-Successfully launched an e-commerce platform that contributed to an additional 20% of annual revenue.

Brazil

-Worked as a Quality Engineering Intern in the Process Improvement and Loss Prevention department, focused on enhancing the efficiency and reliability of the city's water network. Responsible for identifying and addressing critical issues like water leaks, contributing significantly to water resource conservation and improving public infrastructure.-Utilised specialised equipment, specifically a geophone, to meticulously detect leaks within the city's extensive water network.-Analysed and interpreted data from the geophone to accurately locate leak points, ensuring swift and precise identification.-Generated detailed service orders following the detection of leaks, effectively communicating the issue to the relevant maintenance teams for prompt resolution.-Collaborated with engineers and other professionals in the department to discuss findings and optimise leak detection methods.-Participated in regular training sessions to stay updated on the latest industry practices and technological advancements in water network management.-Assisted in various process improvement initiatives, contributing ideas and participating in brainstorming sessions.-Maintained accurate records of detected leaks, service orders, and resolutions, contributing to the department's data management and reporting systems.-Achievements: Introduced a new waste management system that reduced the company's environmental impact by 20% while saving $20,000 annually in disposal costs.

Brazil

-Drove sales of a diverse range of truck accessories, managing in-store sales, actively prospecting new clients and maintaining strong relationships with prospecting customers, including individual truck owners and logistics and transportation companies.-Managed the sale of a wide array of truck accessories within the store, ensuring customers received products that met their specific needs.-Prospected new clients by identifying potential leads and initiating contact to expand the customer base.-Provided consistent and high-quality service to recurring customers, building strong relationships with individual clients and businesses in the logistics and transportation sectors.-Demonstrated in-depth product knowledge to advise customers on the best truck accessories, enhancing customer satisfaction and loyalty.-Processed sales transactions, managed inventory, and ensured the store's presentation was inviting and conducive to sales.

Sorocaba, São Paulo, Brazil

Bachelor Of Engineering - Be, Industrial And Product Design

Associate'S Degree, Maintenance And Machining Mechanic