Greetings! 👋 I am actively seeking new professional challenges in Beijing. My journey led me to this exciting stage as I accompanied my wife in her role as the school manager at the French international school, Charles de Gaulle.With an extensive background in the hospitality sector spanning over 32 years, I've served as an operations manager in numerous 2-to-4-star hotels. Five years ago, I embarked on an entrepreneurial journey, founding my own company. Specializing in management and customer relations, I am a certified consultant trainer adhering to French Data Dock and Qualiopi standards.Throughout my career, I've developed and conducted management training courses, covering topics such as transversal and agile management, and catered to diverse audiences, from beginners to seasoned leaders. Additionally, I've crafted and delivered customer relations training, focusing on conflict resolution, instilling company values, and optimizing customer interactions across various hotel departments.My expertise extends beyond hospitality into industries such as retail and manufacturing. Notably, I played a crucial role in creating and implementing the PEPS customer relationship program for System U retailers.As a seasoned coach, I've guided executives and senior managers through challenges ranging from cross-functional project management to team recruitment strategy and daily team management dynamics. My diverse experience includes addressing issues like generational differences, conflict management, and the broader impact of management on overall business success.I am on the lookout for roles that allow me to share the wealth of skills accumulated during my extensive career in the hospitality industry. Let's connect and explore how I can bring value to your team!#Hospitality #ManagementConsultant #CustomerRelations #Trainer #BeijingOpportunities