Michela Marinelli Email & Phone Number

Porto San Giorgio, Marche, Italy

Managing both operational and accounting aspects of the business. Planning orders of the various selling items, from tobacco and related products, to scratch and win tickets, souvenirs, toys, stationeries, candies and much more.Offered services: Italian national lotteries, national and international phone top-ups, invoices payment, train tickets.Active research on the possibilities that the neighbouring area could attract in terms of new selling opportunities.

Bolzano, Trentino-Alto Adige, Italy

Full management of in-house and outside events and meetings.Offers, follow ups and payments management.Guests and event setting management during the stay. Full responsibility of the event success.High inclination for problem solving, able to combine the job of the whole team, focused on the final result.

Parkhotel Laurin 4*S

IT Dpt.-IT department manager-HW/SW purchase: look for new suppliers, checking offers and taking decisions -Focused on the operational problems, I look for new and best solutions to face and avoid them-Look for new IT solutions in order to simplify and let the daily team operations lighten and be more productive-Active operational help to the hotel team across-the-board (reception, bar, restaurant, accounting team)-IT skills: good Microsoft Office application, Windows, iOS, Internet browsers, CMSSALES Dpt.-Corporate accounts and TO agreements: contracts drafting, performances analysis, renewal evaluations-Sales management on GDS Worldhotels chain: corporate accounts and travel agencies contracts drafting, performances analysis, renewal evaluations-OTA management: contracts drafting, performances analysis, setting up new sales strategies, in cooperation with the GM and FO manager.-Monthly reports on the sales performances of all hotel departmentsBooking Engine and Channel Manager: identify the best partner, contract drafting and performances analysis-Operational support to the FO and BO department concerning managing the OTA extranetMARKETING & PR and PRODUCTION Dpt.-Social Media: contents and subjects choice, operational support-Web Reputation: contents update, on-line business profiles manager (TripAdvisor, Trivago, HolidayCheck, OTA)-Newsletters and Press Info: writing and translating PR infos to the traditional media as well as the web ones-Evaluating new opportunities among the Marketing & PR activities offered by the Worldhotels brands on an international level-Magazines and daily newspapers articles-Hotel communication vehicles (Restaurant Menu à la Carte & Carte à Vin, Bar Food & Beverage Menu, in-house signs, room info booklets)-Cooperation on managing the relationships with both national and international press agents-Finding new hotel shop items and orders, according to the hotel CI and cooperating with the graphic agency

Bolzano Area, Italy

Front- and Back-office employee, cashier, checking competitors on Internet and on-line booking systems.PMS: OPERA, ASA.

Bolzano Area, Italy

IT Dpt.-IT department manager-HW/SW purchase: look for new suppliers, checking offers and taking decisions -Focused on the operational problems, I look for new and best solutions to face and avoid them-Look for new IT solutions in order to simplify and let the daily team operations lighten and be more productive-Active operational help to the hotel team across-the-board (reception, bar, restaurant, accounting team)-IT skills: good Microsoft Office application, Windows, iOS, Internet browsers, CMSSALES Dpt.-Corporate accounts and TO agreements: contracts drafting, performances analysis, renewal evaluations-Sales management on GDS Designhotels chain: corporate accounts and travel agencies contracts drafting, performances analysis, renewal evaluations-OTA management: contracts drafting, performances analysis, setting up new sales strategies, in cooperation with the GM and FO manager.-Monthly reports on the sales performances of all hotel departmentsBooking Engine and Channel Manager: identify the best partner, contract drafting and performances analysis-Operational support to the FO and BO department concerning managing the OTA sales channelsMARKETING & PR and PRODUCTION Dpt.-Social Media: contents and subjects choice, operational support-Web Reputation: contents update, on-line business profiles manager (TripAdvisor, Trivago, HolidayCheck, OTA)-Newsletters and Press Info: writing and translating PR infos to the traditional media as well as the web ones-Evaluating new opportunities among the Marketing & PR activities offered by the Desinghotels brand on an international level-Magazines and daily newspapers articles-Hotel communication vehicles (Bar Food & Beverage Menu, in-house signs, room info booklets)-Cooperation on managing the relationships with both national and international press agents-Finding new hotel shop items and orders, according to the hotel CI and cooperating with the graphic agency

Cesenatico (Fc)

PMS: Hotel XP.

Bologna Area, Italy

Front- and Back-office employee, cashier, checking competitors on Internet and on-line booking systems.PMS: Hotel ++

Porto Sant'Elpidio, Marche, Italia

Esperto Linguistico D'Impresa, Lingue E Cultura Per L'Impresa

Degree in Foreign Languages and Culture for companies (title “Linguistic specialist for companies”) at the faculty of Foreign Languages.

Degree, Foreign