Experienced International Recruiter with a strong background in education and a passion for language teaching. Certified as a language teacher and proficient in Spanish, Italian, and English, with a proven track record of providing language instruction in Spain. I am a natural people person, highly organized, and able to manage a varied workload with a creative and positive can-do approach. I firmly believe in the value of sharing, collaboration, and innovation to achieve results. My deep understanding of the intricacies involved in international recruitment, including relocation coordination and referral programs, allows me to deliver exceptional results by effectively meeting the recruitment needs of ambitious organizations.
-
International RecruiterOutviseItaly -
International RecruiterTeleperformance Dec 2021 - Nov 2023Lisbon, Portugal• Identify, engage, and pipeline talent globally for our open positions worldwide• Explain the role, expectations, and conditions and then liaise with the hiring managers• Use social media for proactive sourcing and continuously searching for new ways to find the right profiles globally• Lead a 360º recruitment process and ensure its effectiveness through proactive searching, employer branding, and developing a pipeline of talent• Handle multi-region recruitment processes• Coordinate the relocation processes of international candidates• Manage the company’s international referral and mobility programs -
Italian/ English Customer Service Representative - PvhTeleperformance Nov 2020 - Nov 2021Lisbon, Portugal- Listening to customers’ questions and concerns, providing the best possible answers andsolutions.- Troubleshooting and provide information regarding orders, deliveries, payments andreturns.- Providing information about fashion products.- Assist, by phone or through written support, to any of the customer’s questions andconcerns regarding the service.- Escalating and rerouting the necessary matters and issues to other departments.- Advice our customers on a high level, providing updated help guides and meeting theirindividual needs -
Italian And English Facebook Customer Delight RepresentativeTeleperformance May 2019 - Oct 2020Lisbon Area, Portugal• Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone; • Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain; • Provide pre and post-sales support for all self-service products; • Provide product and tool support to enhance clients’ experience; • Identify trends and solve problems facing multiple SMB clients; • Resolve customer issues in a timely manner pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve the usage of our solutions. • Provide vital product insights and feedback from our customers to engineering. -
Accounts Receivable Specialist – Italian/Spanish AccountsTkb Credit Control Management Mar 2019 - Apr 2019Amsterdam Area, Netherlands• Dealing with customer’s claims over the phone or via email• Setting payment agreements and managing payment plans• Assessing files for legal proceedings• Taking care of administrative activities, such as the processing of agreements and data from debtors in the system• Reporting the progress to the supervisor and, in certain cases, directly to the customer.
-
Operations Specialist - Italian Translation ManagerBird Sep 2018 - Feb 2019Amsterdam Area, Netherlands -
Customer SupportOculus Vr Aug 2017 - Aug 2018Amsterdam -
Onstar Advisor - Uat Language Check And Designated Trainer On Behalf Of General MotorsVauxhall Motors Ltd Nov 2015 - Jul 2017Griffin House, Osborne Rd, Luton Lu1 3Zr• Proficiency with written and spoken Italian, Spanish and English for trainings and meetings.• Managing credit card details and processing payments over the phone.• Dealing with emergency requests and other potential stressful situations.• Trusted with the translation processes and defect tracking management.• Collaborating the OnStar Europe correspondence. -
Italian Language And Culture TeacherCentro De Lenguas Modernas Mar 2015 - Sep 2015Placeta De Hospicio Viejo S/N, 18009 – Granada, Www.Clm-Granada.ComProvide tutorial lessons in preparation for all levels of PLIDA certificates. The PLIDA (Progetto Lingua Italiana Dante Alighieri) is an official certificate issued by the Societá Dante Alighieri under an agreement with the Italian Ministry of Foreign Affairs. The PLIDA is recognized by the Italian Ministry of Labour and Social Policies and by the Italian Ministry of University and Research as a qualification that attests proficiency in Italian as a foreign language. • Institute positive classroom management strategies and exceptional programs based on innovation and providing interactive atmosphere.• Motivate students to take charge of their own learning and set their own goals. Documented progress, lead on student’s improvement in both understanding and performance.
-
High School Spanish TeacherIpao, Academia Oposiciones Y Formación, Oct 2014 - Sep 2015C/Santa Paula, 35 18010 – Granada, Www.Ipao.EsDevelop and present individualized lesson plans, with a focus on grammar, poetry and creative writing. Incorporate exciting thematic units to encourage students’ participation, to enhance literary skills and promote a fun and active learning environment. • Implement various strategies and differentiated assessments in order to accommodate different students’ needs. • Effectively maintain interest on all course materials by constant review ensuring that those materials stay fresh, effective and challenging.
-
Bar ManagerCafé Bar Manila, Ecobar Oct 2012 - Oct 2013Plaza De Las Descalzas, 3. 18009 - Granada, SpainPlanning, supervising and allocating the day-to-day operational activities of the bar. Work scheduling also involves empowering employees through delegation of duties and training to better their experience.
-
Game TesterBabel Media May 2009 - Oct 201011-12 Hove Business Centre, Fonthill Road Hove East Sussex Bn3 6Ha (Uk)Software Testing Process, Out sourching and Translations for video games.
Michela D'Auria Skills
Michela D'Auria Education Details
-
Secondary Teaching Certification -
Ba+Md -
Comparative Literature -
Bachelor Of Arts -
Instituto Francesco Denza (Discesa Coroglio S/N, 80123, Napoli, Italy)High School Diploma
Frequently Asked Questions about Michela D'Auria
What company does Michela D'Auria work for?
Michela D'Auria works for Outvise
What is Michela D'Auria's role at the current company?
Michela D'Auria's current role is International Recruiter.
What schools did Michela D'Auria attend?
Michela D'Auria attended Universidad De Granada, Universidad De Granada, Universidad De Salamanca, Università Degli Studi Di Napoli 'federico Ii', Instituto Francesco Denza (Discesa Coroglio S/n, 80123, Napoli, Italy).
What are some of Michela D'Auria's interests?
Michela D'Auria has interest in Education.
What skills is Michela D'Auria known for?
Michela D'Auria has skills like Microsoft Office, Docencia, Photoshop, Oratoria, Redes Sociales, Microsoft Powerpoint, Research, English, Spanish, Translation, Creative Writing, Customer Service.
Who are Michela D'Auria's colleagues?
Michela D'Auria's colleagues are Sofia Roth, Luis Rodríguez Del Egido, Andreas Fox, Veronika Zich, Ashok Jadhav, Patricia Rodríguez, Nuria Gallardo Galvez.
Not the Michela D'Auria you were looking for?
-
Michela D’Auria
Salerno -
-
Michela D'auria
Greater Salerno Metropolitan Area -
1libero.it
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial