Michel A. Email & Phone Number

State Of São Paulo, Brazil

Cotia, São Paulo, Brasil

Responsible for the IT Infrastructure AreaInternational Team: Collaboration with teams in the Americas division, ensuring cohesion and operational efficiency.Critical Environment: Experience with Windows and Linux servers, Cisco and HPE networks, Cisco telephony, backup and restore, and cybersecurity.Monitoring and Management: Use of PRTG Network to monitor MPLS links and data centers.Server Deployment: Management and deployment of Windows and Linux servers, ensuring high availability and performance.Backup Solutions: Management of backup solutions, ensuring data integrity and recovery.Documentation and Procedures: Creation and maintenance of detailed technical documentation and procedures.Advanced Support: Provision of local and remote support, resolving complex IT problems.User Training: Training to promote the adoption of new technologies and security practices.Telephony Administration: Support and administration of fixed and mobile telephone systems.Project Management: Planning, execution and management of IT projects, delivering efficient solutions on time.Microsoft Technologies: Proficiency in AD, FTP, DFS, DNS, GPOs, among other Microsoft tools.Virtualization and High Availability: Expertise in virtualization (Hyper-V) and high availability solutions.Cisco and Meraki Networks: Knowledge of Cisco and Meraki technologies.Server Maintenance: Checking hardware and operating system in Windows environments to ensure operability.Change Management: Creation, monitoring and execution of planned changes, validating implementations in production.SQL Server Administration: Maintenance and administration of SQL servers.Antivirus and SCCM Administration: Management of antivirus and SCCM solutions.Call Handling: Resolution of calls via remote or in-person connection, solving network and service problems.

Cotia, São Paulo, Brazil

Responsible for the IT infrastructure area.Working in a critical environment with Windows and Linux servers, Cisco and 3Com networks, Cisco telephony, support, backup and restoration, cybersecurity and IT projects.MPLS communications link and datacenter monitoring via ZabbixManagement and deployment of new servers (Windows and Linux).Management and monitoring of backup solutions.Creation and maintenance of documentation and procedures.Advanced support for local and remote users.User training.Support and administration of the telephone system.Management and implementation of IT projectsHigh knowledge of Microsoft tools such as AD, FTP, DFS, DNS, GPOs, among others.High knowledge in virtualization and high availability.High knowledge of Cisco network technologies such as switches, routers, WiFi and firewalls.Environment monitoring via Zabbix and Grafana.

Cotia, São Paulo, Brazil

Administrator of the IT infrastructure area.Working in a critical environment with Windows and Linux servers, Cisco and 3Com networks, Cisco telephony, support, backup and restoration, cybersecurity and IT projects.MPLS communications link and datacenter monitoring via Zabbix and GrafanaManagement and deployment of new servers (Windows and Linux).Monitoring backup solutions.Advanced support for local and remote users.Support and administration of the telephone system.Carrying out IT projectsGood knowledge of Microsoft tools such as AD, FTP, DFS, DNS, GPOs, among others.Good knowledge of virtualization and high availability.Good knowledge of Cisco network technologies such as switches, routers and WiFi and firewall.

Cotia, São Paulo, Brazil

First-level support, network maintenance and configuration of Cisco equipment.Maintenance of Dell and IBM servers.Configuring printers and computers.Support for fixed and mobile telephone systems.Backup Monitoring.

Cotia, São Paulo, Brazil

First-level support, network maintenance and configuration of Cisco and 3Com equipment. Maintenance of Dell and IBM servers. Configuring printers and computers.

Cotia, São Paulo, Brazil

Internship in the area of ​​IT infrastructure and support, 1st and 2nd level support, structured cabling and networking.

Barueri, São Paulo, Brazil

Telephone support for companies and bank managers.Support in the company's EDI system.

Lato Sensu Postgraduate - Mba, Software Engineering

Courses and Disciplines: Deepening into critical areas of Software Engineering, including Software Architecture, Agile Methodologies.

Lato Sensu Postgraduate - Specialization, Data Science And Big Data Analytics

Courses and Disciplines: Deepening into essential areas of Data Science and Big Data Analytics, including Advanced Statistics, Machine.

Lato Sensu Postgraduate - Specialization, Game Design And Digital Media

Courses and Disciplines: Deepening into critical areas of digital game design, including Game Design, Character Development, Interactive.

Bachelor Degree, Computer Engineering

Activities and Societies: Participation and awards in an internal C++ development competition.Courses and Subjects: Solid training.

High School, Complete High School

Completion of standard secondary education. Active participation in sports such as football, judo, swimming and karate, developing skills.