Michel Babin, P. Eng. Email and Phone Number

PERSONAL VISIONPromoting entrepreneurial and innovative behaviours through my extensive industry experience from airline to airframe manufacturer to system supplier; service oriented leadership with a focus on customer experience and relationships, executing tactical initiatives to exceed strategic business objectivesPROFESSIONAL EXPERIENCEDynamic, driven, hard working professional with strong technical and people leadership skills motivating teams to deliver resultsGlobal vision, entrepreneurially linking opportunitiesProven track record at increasing value through effective customer management and supplier relationship management and diplomacyExcellent interpersonal skills, credible communicator and highly functional in multicultural and corporate environmentsOver 27 years of broad international experience in strategic partnering and customer serviceIntegrates customer and supplier mutual objectives, while successfully negotiating contractual deficiencies and mediating win-win resultsMethodical, organized with keen attention to details and a capacity to work under extreme pressure and demanding deadlinesWell traveled globally including Asia, Oceania, Scandinavia, Western Europe, Egypt, India and North AmericaFlexible and cross-functionally adaptable in complex operational environmentsSpecialties: Customer centric focus with an objective to exceed expectations and deliver a memorable experienceTechnically proficient in aircraft engineering, manufacturing, airline operations and customer service, adding value in a fast paced environmentIntegration expertise in aircraft product development, testing and certification through global partnerships