My experience ranges from Customer Support, to management support and consultancy. My most recent experience was working on formalizing processes, the way certain tasks need to be performed. Recently I completed the 'Lean Six Sigma Black Belt for Service Industry' training at the 'Lean Six Sigma Company'. I excell as Java Developer or Lean Six Sigma Black Belt. I am someone who has strong verbal reasoning skills, matched with good factual knowledge. I am articulate and interested in others. I am able to make sense from little information and come up with solutions from different points of view.By nature, I have a logical, critical innovative mind. I value both my own expertise and that of others. I seek solutions outside the box. In recent years my interest has grown from supporting people with their systems to establishing and improving business processes.Specialities: Java, Lean Six Sigma, quality management, ITIL.