Creative, solutions-oriented executive with over 20 years of proven experience in providing technical, operational, and strategic oversight to organizations in alignment with corporate initiatives. Highly organized with a solid understanding of business process flow and the ability to balance business needs with constituent requirements ensuring the highest possible satisfaction to all stakeholders while maintaining a steady focus on financial results. Skilled in building cross functional relationships across business units, concentrating on customer service, cost savings, and meeting business objectives. Proficient at driving continuous improvement to enhance the customer experience. Develops strong, results oriented teams through training and mentorship. Key areas of expertise include sales, business development, proposal development, contract management and cross-functional collaboration. Dedicated community volunteer with a passion for valuing individual experiences and backgrounds.
Listed skills include Itil, Vendor Management, Business Analysis, Program Management, and 3 others.