Michele Cluney Email & Phone Number

Covington, La, Us

United States

United States

Covington, Louisiana, United States; Slidell, Louisiana, United States

Covington

Customer Service• Greet visitors and answer incoming telephone calls routing appropriately for multiple outpatientcenters• Apply critical thinking skills to direct calls and or visitors so that his/her needs are addressed in themost efficient manner• Operate computer-based telephone system and electronic medical record to multi-task so that nocalls go without being answered and patient needs are met• Utilize strong communication skills to interpret caller needs efficiently processing calls with excellentcustomer service• Receive and distribute mail and packagesAssistant• Create and distribute important communication to employees per the request of the director and/oroperations manager.• Create and update documents to track new and lost patient flow• Print, distribute and promote information for community education• Assist with annual health fair• Organize employee parties

Mandeville, La

Accounting SpecialistAgency accounting• Run EOM reports• Reconcile commission statements• Prepare requested information for agency audits• Create, process, and post deposit for all agency locations• Reconcile bank accounts for all offices• Verify and post payments from customers, Insurance carriers, finance companies• Review and process vendor invoices for all officesProfessional relations• Procurement of supplies for multiple offices• Secure new, and update existing contracts with insurance carriers• Utilize carrier websites to verify customer and policy information• Distribute relevant materials from carriers to appropriate employees

Slidell, La

Office accounting• Data entry into Quick Books Pro• Verification of patient balance and billing in Dentrix software• Manage work schedule of all employees• Verification and submission of data to payroll processing company• Banking (deposits and online bill pay)• Identify, locate, and reconcile various discrepancies concerning office documentation and insuranceclaims• Manage, inventory, and purchase office and dental suppliesPatient relationsGreet each patient and make them feel at ease, telephoneconversations before and after visits, discuss financial and insuranceresponsibilities of patients, listen to and help resolve any issuesProfessional relationsVerbal and written correspondence with fellow medical and dentaloffices, acquisition of records, and referralsClericalType correspondence between patients and business colleagues,insurance verification, able to type more than 50 wpmDentrix dental software used to manage many of the above listed tasksSupervision of office personnel, and student externs. Responsible for Human Resource needs

Slidell, La

Vault teller, anticipate the monetary needs and order sufficient currency for the branch, customerrelations, use of banking software, assist clients with account problems and upgrades