Michele Devonshire Email and Phone Number
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Michele Devonshire is a Software Licensing Specialist / Vendor Manager at IntegrationWorks - the integration experts. at The Office Diva Ltd. She possess expertise in account management, ibm servers, resellers, customer service, partner management and 30 more skills.
The Office Diva Ltd
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Virtual AssistantThe Office Diva Ltd Oct 2024 - PresentAuckland, New Zealand -
Software Licensing Specialist / Vendor ManagerIntegrationworks - The Integration Experts. Jan 2018 - PresentAuckland, New Zealand -
Administration & Finance ManagerMindfull Nz Dec 2014 - Jan 2018Auckland, New ZealandResponsibilities:Finance Manager:Reporting to external CFO • Day to day accounts functions for the Mindfull group of companies• Via Xero• Bank reconciliations• Debtors• Monthly project billing from Harvest• Inter-company transactions• Payroll via external partySales Administration for all Solutions resold.• Renewals and Rebates• Contracts and reseller packs• License key generation• Sugar CRM database maintenance and… Show more Responsibilities:Finance Manager:Reporting to external CFO • Day to day accounts functions for the Mindfull group of companies• Via Xero• Bank reconciliations• Debtors• Monthly project billing from Harvest• Inter-company transactions• Payroll via external partySales Administration for all Solutions resold.• Renewals and Rebates• Contracts and reseller packs• License key generation• Sugar CRM database maintenance and reporting• Partner Pipeline updates• Ordering and management of software• Procurement of new Licenses via preferred vendor program • Legal administration for all Mindfull Products including Terms & Conditions, Disclaimers, Policies etc.Vendor Relationships:• Administrator for all vendor tools• Ensuring required vendor certifications, and system compliance are met and up to date at all times.HR Administration:• Maintain and ensure compliance of human resources regulations and procedures• Liaise with outsourced HR Consultant for legislative and recruitment needs• Manage Induction Process for New Starters• Manage Performance Development Program for all employees• Policies & Procedures - administer all HR related policies and procedures for staff and Contractors• Immigration Accreditation and Contact• Employee Birthdays and Personal Events • General communications to companyGeneral Administration:• Management of all internal office expenditure, including administration budget • control, computer expenses, security, motor vehicles, insurance, negotiation of supplier contracts, stock control and monitoring usage (i.e. from kitchen and printer supplies to IT equipment and cleaning contracts)• Coordination of building maintenance for Auckland and Wellington offices• Care and maintenance of office equipment i.e. photocopiers, security, air conditioning, cleaning• Workplace Accident Register• Asset register management• Any other administrative duties as directed from time to time Show less -
Svi AdministratorMindfull (Formerly Cortell Nz) Apr 2014 - Nov 2014Auckland, New ZealandResponsibilities:• IBM Client Software & Subscription – manage the IBM Software and Subscription renewal process from end to end• IBM Rebate Programs – This includes IBM CM, BPLM, GPP, SVI, VAPG, BA Capabilities Program and ASL Program. Have a sound understanding of all available rebate programs. • Ensure all possible Program agreements are in place and up to date• All possible claims are lodged in a timely manner• Maximise margins and revenue• Sales Pipeline – weekly… Show more Responsibilities:• IBM Client Software & Subscription – manage the IBM Software and Subscription renewal process from end to end• IBM Rebate Programs – This includes IBM CM, BPLM, GPP, SVI, VAPG, BA Capabilities Program and ASL Program. Have a sound understanding of all available rebate programs. • Ensure all possible Program agreements are in place and up to date• All possible claims are lodged in a timely manner• Maximise margins and revenue• Sales Pipeline – weekly pipeline reporting to all interested parties at IBMAchievements: Created automated annuity module with in Sugar CRM system which sends out a notification 90 days before renewal is due to expire – ensuring renewal process and customer engagement is underway well in advance of contract expiration so that maximum renewal revenue is achieved. Show less -
Sales Operations Manager (Solutions)Ingram Micro Nz Jul 2012 - Apr 2014Auckland, New ZealandResponsibilities: Provide support and leadership across business operations via 4 teams plus the corresponding offshore contingent (13 Direct reports NZ and 13 Indirect reports Manila). Functional Teams Reporting to myself: i. Assistant Product Managers IBM, NetApp, HP and Cisco. ii. Key account Support Teams for Tier 1 and 2 accounts. iii. Data Entry Team, and IBM TSS team Contract sales and renewals, IBM Service Packs. iv. Server and Storage Quote Desk… Show more Responsibilities: Provide support and leadership across business operations via 4 teams plus the corresponding offshore contingent (13 Direct reports NZ and 13 Indirect reports Manila). Functional Teams Reporting to myself: i. Assistant Product Managers IBM, NetApp, HP and Cisco. ii. Key account Support Teams for Tier 1 and 2 accounts. iii. Data Entry Team, and IBM TSS team Contract sales and renewals, IBM Service Packs. iv. Server and Storage Quote Desk team across IBM, HP, Vantex, CommVault and Cisco Server.Achievements: The successful training and transition of all process based roles to Manila Service Center, with minimal disruption to our customers.Assisting in the development and deployment of an Automated Annuity Module with in our CRM System Salesforce which included Tracking, reminder notifications, invoice and billing. Show less -
Sales Operations Team Leader (Solutions)Ingram Micro Nz Apr 2011 - Jun 2012Auckland, New ZealandResponsibilities: Team leader, responsible for all aspects of area and team management, across 13 Direct reports within the IM Solutions Group. Team areas of responsibility as follows;• Assistant Product Managers – The end to end processing of the IM Solution Groups Sales/Orders by vendor through to customer delivery ex IM Warehouse or Direct Ship from Vendor- IBM- CommVault- NetApp- Cisco- HP - IronPort• Data Entry Team – Keyed all General orders for… Show more Responsibilities: Team leader, responsible for all aspects of area and team management, across 13 Direct reports within the IM Solutions Group. Team areas of responsibility as follows;• Assistant Product Managers – The end to end processing of the IM Solution Groups Sales/Orders by vendor through to customer delivery ex IM Warehouse or Direct Ship from Vendor- IBM- CommVault- NetApp- Cisco- HP - IronPort• Data Entry Team – Keyed all General orders for tier 1 accounts for all other Vendors • Key Account Support team – Account Management Support for all T1 customers. Show less -
Assistant Product ManagerIngram Micro Nz May 2009 - Mar 2011Ingram Micro NzResponsibilities:Complex Order entry – The end to end processing of the IM Solution Groups Sales/Orders by vendor through to customer delivery ex IM Warehouse or Direct Ship from Vendor. - IBM - NetApp - CommVault - Cisco - HP - IronPortETA Management and reportingIBM Hardware and Software Maintenance Contracts - Reconciliation and Billing - Renewals -
Office Manager/AccountsValue Added Distributors Jun 2008 - May 2009Auckland New ZealandResponsibilities:• Day to day processing of the company accounts, up to outside Accounting Company BDO Spicer’s took over to prepare Annual Accounts.• Accruals• Profit and Loss reconciliation• GST and PAYE returns• Receivables and Payables• Asset register• Payroll • IBM Hardware & Software Maintenance Contracts
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Sole Charge Office Manager / AccountsAutoclutch Ltd Aug 2000 - Jun 2008Auckland New Zealand
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Sole Charge Accounts / Office AdminThe Green Pc Company Jun 1997 - Aug 2000Mt Wellington, Auckland
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Accounts ClerkMacdonald Halligan Motors Jan 1993 - Aug 1996Greenlane Auckland
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VariousSchofields Of Newmarket Nov 1982 - Feb 1992Auckland Nz
Michele Devonshire Skills
Michele Devonshire Education Details
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Kelston Girls High
Frequently Asked Questions about Michele Devonshire
What company does Michele Devonshire work for?
Michele Devonshire works for The Office Diva Ltd
What is Michele Devonshire's role at the current company?
Michele Devonshire's current role is Software Licensing Specialist / Vendor Manager at IntegrationWorks - the integration experts..
What is Michele Devonshire's email address?
Michele Devonshire's email address is fa****@****.net.nz
What schools did Michele Devonshire attend?
Michele Devonshire attended Kelston Girls High, Unitec New Zealand.
What skills is Michele Devonshire known for?
Michele Devonshire has skills like Account Management, Ibm Servers, Resellers, Customer Service, Partner Management, Sap, Sales Operations, Procurement, Training, Team Management, Vendor Relationships, Managed Services.
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