Michele Dickerson Email & Phone Number

Altona, Vic, Au

Australia

Australia

Laverton, Victoria, Australia

Australia

Laverton

Brooklyn, Vic

• Direct activities related to despatching, routing and tracking transportation vehicles• Redirected shipments en-route in response to customer requests• Plan, organise and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organisational requirements• Direct investigations to verify and resolve customer or shipper complaints• Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals and objectives• Implement schedule and policy changes• Monitor operations to ensure staff members comply with administrative policies and procedures, safety rules and government regulations• Promote safe work activities by conducting safety audits, attending company safety meetings and meeting with individual staff members• Develop criteria, application instructions and procedural manuals • Collaborate with Senior Depot Manager the implementation of Departmental budgets, reporting KPIs and achievements• Analyse expenditures and other financial information in order to develop plans, policies and budgets for increasing profits and improving services• Direct activities of staff performing repairs and maintenance to equipment, vehicles and facilities• Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement and computer use• Oversee hiring and training of 100+ new employees• Customer acquisition and retention• Implement and guide staff on special projects

Mulgrave, Vic

Mulgrave, Vic

Bachelor’S Degree, Transport & Logistics

This program prepares you to tackle business problems in the global marketplace and understand the complex world of logistics, supply.

Education record