Michele E. Email & Phone Number

Blackpool, England, United Kingdom

London, England, United Kingdom

▪ Work with the team to find the best stones according to the customer criteria.▪ Replying all customers and new possible customers their questions and enquiries by phone, face to face or email.▪ Deal with enquires of the other diamond and precious stones suppliers, workshops, jewellery shops and jewellery designers.▪ Sales experience.▪ Ensuring high level of customer satisfaction, providing with excellent oral and written communication skills.

London, England, United Kingdom

▪ Responsible for the tasks delegated by the store manager, like cost control, budget control and financial management.▪ Deal with the customer enquiries, dealing with diamond suppliers and workshops.▪ Sales, Marketing and Merchandising experience, updating the store social media.▪ Ensuring high level of customer satisfaction.

Milton Keynes, England, United Kingdom

Working as a Maintenance Service Manager in a big Finance account.▪ Work with customer HW inventory in order to this information to be100% accurate.▪ Report the issue impact to the Customer.▪ Ensure that the all incidents raised by Customer was directed to the right solution tower, be part of the process until the client issue was solved at the right time according Service Level Agreement and finally check if the proposed solution fit Customer requirement.▪ In order to keep the customer satisfied I had daily meetings with Customer to review all changes to be applied in the environment.▪ In this task I deal with five different service providers.