Michele Musa Email & Phone Number

Foster City, California, United States

• Assist Employee Benefits and Compliance team with administrative tasks including monitoring emails
• Write offer letters, complete background checks, and ensure all required compliance tasks are complete
• Onboard new hires into HR systems (including ADP and GreenHouse), complete new hire orientation focused on benefits and payroll, and ensure trainings are complete
• Offboard terminated employees and complete exit meetings
• Collaborate with other teams including recruiting and L&D

Palo Alto, California, United States

• Evaluated and treated a vast range of communication and cognitive impairments in a medical setting
• Managed 8-10 appointments per day in a fast-paced environment with strong attention to detail while maintaining 85-90% productivity rate
• Ideated and presented research-based trainings to 30+ nurses, challenging status quo and ensuring best practices of modern medical processes
• Provided patients and caregivers with an exceptional rehabilitation experience, from initial evaluation through discharge, by accommodating patient needs and responding to inquiries in a timely manner
• Identified common pain points and led the onboarding of nursing team onto new process, increasing the efficiency of nursing program
• Collaborated with a variety of interdisciplinary executives to establish appropriate plan-of-action for patients and thoughtfully forecast potential outcomes

Burlingame, California, United States

• Evaluated and treated children with speech and language impairments across a spectrum of diagnoses
• Meticulously compiled comprehensive reports through data tracking and graphing for the purpose of creating digestible assessments for key stakeholders
• Facilitated initial intake meetings as well as quarterly check-ins with parents/caretakers to ensure a firm understanding of future goals and a high level of satisfaction with therapy services

Sunnyvale, CA

• Identified and engaged prospects through skillfully crafted email marketing campaigns executed through the use of CRM system
• Assisted a high volume of customers throughout entirety of the sales process and ensured exceptional customer experience, encouraging repeat patronage
• Tactfully on-boarded new sales reps to CRM and VW Management Systems
• Monitored calendar, fielded incoming calls, and booked appointments/travel for the General Manager; in addition to managing training schedules of 70+ employees

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Gamma Phi Beta, Gamma Beta Phi Honors Society, Order of Omega, Orientation Assistant

Master’S Degree, Speech-Language Pathology/Pathologist