Michele Musa Email & Phone Number

Foster City, California, United States

• Assist Employee Benefits and Compliance team with administrative tasks including monitoring emails• Write offer letters, complete background checks, and ensure all required compliance tasks are complete• Onboard new hires into HR systems (including ADP and GreenHouse), complete new hire orientation focused on benefits and payroll, and ensure trainings are complete• Offboard terminated employees and complete exit meetings• Collaborate with other teams including recruiting and L&D

Palo Alto, California, United States

• Evaluated and treated a vast range of communication and cognitive impairments in a medical setting• Managed 8-10 appointments per day in a fast-paced environment with strong attention to detail while maintaining 85-90% productivity rate • Ideated and presented research-based trainings to 30+ nurses, challenging status quo and ensuring best practices of modern medical processes• Provided patients and caregivers with an exceptional rehabilitation experience, from initial evaluation through discharge, by accommodating patient needs and responding to inquiries in a timely manner• Identified common pain points and led the onboarding of nursing team onto new process, increasing the efficiency of nursing program• Collaborated with a variety of interdisciplinary executives to establish appropriate plan-of-action for patients and thoughtfully forecast potential outcomes

Burlingame, California, United States

• Evaluated and treated children with speech and language impairments across a spectrum of diagnoses • Meticulously compiled comprehensive reports through data tracking and graphing for the purpose of creating digestible assessments for key stakeholders• Facilitated initial intake meetings as well as quarterly check-ins with parents/caretakers to ensure a firm understanding of future goals and a high level of satisfaction with therapy services

Sunnyvale, Ca

• Identified and engaged prospects through skillfully crafted email marketing campaigns executed through the use of CRM system• Assisted a high volume of customers throughout entirety of the sales process and ensured exceptional customer experience, encouraging repeat patronage• Tactfully on-boarded new sales reps to CRM and VW Management Systems • Monitored calendar, fielded incoming calls, and booked appointments/travel for the General Manager; in addition to managing training schedules of 70+ employees

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Gamma Phi Beta, Gamma Beta Phi Honors Society, Order of Omega, Orientation Assistant

Master’S Degree, Speech-Language Pathology/Pathologist