Michele Edelman Email & Phone Number

Glencoe, Il, Us

Riverwoods Il

Leveraged company and industry knowledge to lead enterprise program responsible for ensuring identification of high or critical risk of all company initiatives including credit card, consumer lending, and network business units.Conceptualized and launched online “Risk University”, meeting gaps identified by business, legal, and regulators in level of risk awareness throughout company. Branded program as “Risk Management is Everybody’s Business”, providing common language of risk for all employees and establishing mandatory participation.Developed content and augmented with curated external material to cover topics including Foundations of Risk Management, Operational Risk and Controls, Risk Appetite, End User Computing, Introduction to Governance, Risk and Control, Model Risk Management, and 3rd Party Risk Management.

Riverwoods

Responsible for Credit Risk oversight and governance team within Corporate Risk Organization. Develop infrastructure, process, and policies to oversee the development and implementation of credit risk strategies initiatives in card, consumer bank and payment services functions.

Supporting Credit Risk analysts and modelers with evaluation of data and implementation of decision strategies used in models, credit and operational strategies, marketing campaigns, and fraud initiatives.Central point of contact for $30M+ annual budget for strategic data providers including TransUnion, Equifax, Experian, Fair Isaac, and other key alliances.Maximized value of relationships with strategic data providers and emerging players including credit bureau, fraud solutions, and income and employment verification, providing data and tools for all aspects of customer lifecycle including acquisition, portfolio management, and modeling

Built a business decision management center of excellence for Discover. Evaluated, purchased, depolyed and created new opportunities throughout the business to create competitive advantage using advanced analytics

Manged development of financial reporting systems, cash and check processing, and various application areas within Discover

Managed the backend operational implementation of a suite of new systems to manage a growing pharmacy benefit management company. Specific applications were the explanation of benefits processing, funding and collections of client accounts.

Managed applications such as purchasing, cost allocation, and inventory managment systems.