Michele Goldberg

Michele Goldberg Email and Phone Number

Customer Service Diabetes Ream @ Byram Healthcare
Michele Goldberg's Location
Somerset, New Jersey, United States, United States
Michele Goldberg's Contact Details

Michele Goldberg personal email

n/a
About Michele Goldberg

Highly motivated, dedicated professional for 20 years in the Healthcare industry. I have worked as a Hospital Liaison, Project Specialist, Sleep Specialist and currently Customer Service Diabetes Team with experience as a LiveChat representative with Webteam. As a Sleep Specialist I was the key point of contact for patients, hospitals, sleep labs and doctors. I also Worked for a year and a half in Insurance sales. I possess excellent communication skills as well as the ability to have high success in completing goals as an individual and member of a team.

Michele Goldberg's Current Company Details
Byram Healthcare

Byram Healthcare

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Customer Service Diabetes Ream
Michele Goldberg Work Experience Details
  • Byram Healthcare
    Customer Service Representative
    Byram Healthcare Mar 2016 - Present
    White Plains, New York, Us
    I work in Somerset, NJ remote from home with option to be in the office. After working on the Web Tech Team for just under 7 years I am now working with our Diabetes Team based out of Salt Lake City direct customer contact via phones due to company changes. Tech Average 130 web orders a day consisting of Diabetic, Ostomy, Urology, Wound Care supplies. Phones Average 5-7 calls an hour Diabetic supplies only.
  • State Farm
    Account Representative
    State Farm Oct 2014 - Feb 2016
    Contact potential customers and provide quotes for auto, home and life insurance. Complete coverage process once quote was accepted. Answer phones, take payments, provide documents to customers.
  • Community Surgical Supplies
    Project Specilist / Qualification Coordinator
    Community Surgical Supplies Aug 2011 - Nov 2013
    As a Project Specialist I handled daily Medicare audits, helped the Sleep Department determine what documentation was needed to meet Medicare guidelines and release holds, assist co-workers in obtaining required insurance documents from doctors and hospitals.As a Qualification Coordinator, I handled obtaining properly completed Physician Orders for Nebulizers and medication for proper billing.
  • Promptcare Respiratory
    Sleep Specialist/ Customer Service Trainer
    Promptcare Respiratory May 2007 - Jun 2011
    Main contact for hospitals, doctors and patients looking to order Cpap and Bipap units. Gathered appropriate documentation to make sure guidelines were met for all insurance submissions and billing. Handled re-orders of sleep supplies.Trained new employees on how to use the computer system, place orders, how to speak to customers on the phone: questions to ask, how to search the account, update information, place orders and problem solve. Taught insurance guidelines and what specifically qualified requested equipment.
  • Athome Medical
    Customer Service Representative
    Athome Medical Feb 2002 - May 2007
    Started as the receptionist. After 4 months was promoted to insurance verification. After 7 months promoted to customer service handling sleep equipment specifically. Learned how to read sleep studies and understand insurance guideline for qualification of sleep equipment. Entered orders, explained insurance coverage and obtained any further required documents needed for claims. Dealt with the customer, referrals and sales team directly.

Michele Goldberg Skills

Medical Devices Customer Service Medicare Insurance Physicians Hospitals Leadership Project Management Software Documentation Cpap Bipap Auditing Process Improvement Human Resources Cross Functional Team Leadership Project Planning Microsoft Excel Healthcare Sales Training Hipaa Account Management Strategic Planning Team Building Microsoft Office

Michele Goldberg Education Details

  • Castleton University
    Castleton University
    Psychology
  • Villanova University
    Villanova University
    Human Resources Management And Services

Frequently Asked Questions about Michele Goldberg

What company does Michele Goldberg work for?

Michele Goldberg works for Byram Healthcare

What is Michele Goldberg's role at the current company?

Michele Goldberg's current role is Customer Service Diabetes Ream.

What is Michele Goldberg's email address?

Michele Goldberg's email address is ch****@****zon.net

What schools did Michele Goldberg attend?

Michele Goldberg attended Castleton University, Villanova University.

What are some of Michele Goldberg's interests?

Michele Goldberg has interest in Social Services, Children, Health.

What skills is Michele Goldberg known for?

Michele Goldberg has skills like Medical Devices, Customer Service, Medicare, Insurance, Physicians, Hospitals, Leadership, Project Management, Software Documentation, Cpap, Bipap, Auditing.

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