Michele Graham

Michele Graham Email and Phone Number

Senior Vice President, Chief Services Officer | CPCU, LSSBB, PMP @ Farmers Alliance Companies
mcpherson, kansas, united states
Michele Graham's Location
Norwich, New York, United States, United States
Michele Graham's Contact Details

Michele Graham work email

Michele Graham personal email

About Michele Graham

Michele Graham is a Senior Vice President, Chief Services Officer | CPCU, LSSBB, PMP at Farmers Alliance Companies. She possess expertise in property and casualty insurance, project management, insurance, microsoft office, microsoft excel and 24 more skills. Colleagues describe her as "Michele Burton worked for me as an internet manager for approx. 2 years. During that time Michele was very detail minded and a devoted employee. Michele was also very well liked by her fellow employee's and exhibits excellent inter personal skills. When she took another position , we were very sorry to see her go. Michele is a great employee."

Michele Graham's Current Company Details
Farmers Alliance Companies

Farmers Alliance Companies

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Senior Vice President, Chief Services Officer | CPCU, LSSBB, PMP
mcpherson, kansas, united states
Website:
fami.com
Employees:
123
Michele Graham Work Experience Details
  • Farmers Alliance Companies
    Senior Vice President, Chief Services Officer
    Farmers Alliance Companies Sep 2024 - Present
    Mcpherson, Kansas, United States
    View
  • Preferred Mutual Insurance Company
    Senior Vice President, Chief Customer Officer
    Preferred Mutual Insurance Company Mar 2023 - Jun 2024
    New Berlin, Ny
    Reporting to the President & CEO, I managed Customer Experience, Distribution, and Marketing. Responsible for establishing an enterprise agent and customer-centric culture that delivered exceptional experiences through knowledgeable, supportive, and friendly people as well as processes and technology that simplified doing business with Preferred Mutual. Played a strategic role in driving strategies that promoted our brand and continuously advanced our impact to our local communities.
    View
  • Preferred Mutual
    Senior Vice President, Strategic Services
    Preferred Mutual Jan 2019 - Mar 2023
    New Berlin, Ny
    Reporting to the EVP & Chief Strategy Officer, I oversaw the operations of Customer, Enterprise Project Management Office, Product (Research, Development & Advancement), and Shared Business Services (Account Management, Cancellations, Claims Support, Contact/Call Center, Distribution Services & Mailroom, Medical Coding, CL Rating, PL Rating). A member of the Senior Executive Team and responsible for bringing continuous operational improvement through enhanced methodologies.
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  • Preferred Mutual
    Vice President, Enterprise Project Management Office (Epmo)
    Preferred Mutual Nov 2016 - Jan 2019
    New Berlin, Ny
    Directly responsible for a professional staff of eight. Serve as an Executive Officer and member of the Strategic Leadership Team. Responsible for developing and managing the enterprise project, program and portfolio decision-making processes working closely with colleagues to place organizational investments in alignment with the Company’s strategic plan.
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  • Preferred Mutual
    Manager Project Management Office
    Preferred Mutual Nov 2014 - Nov 2016
    New Berlin, Ny
    Directly responsible for a professional staff of eight. Responsible for setting the corporate strategy for project management and providing leadership in establishing a project centric culture within the organization. Oversee the project management office process implementation and ensures that information concerning content passes to and from sponsors. Drives to deliver the consistency, predictability, and efficiency of the organizations project delivery capability.
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  • Preferred Mutual
    Project Manager
    Preferred Mutual Feb 2010 - Nov 2014
    New Berlin, Ny
    Responsible for the coordination of all phases of project life cycle from business case development, requirements definition, project planning, and implementation for large, complex business initiatives. Provided leadership for internal department project leads and coordination between project requirements and internal/external technical resources for the effective delivery of business solutions. Managed small to large-scale projects with business-critical deadlines from inception through implementation.
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  • Preferred Mutual
    Business Analyst
    Preferred Mutual Oct 2008 - Jan 2010
    New Berlin, Ny
    Responsible for working to achieve predictable outcomes and project success for the project portfolio through gathering and understanding business needs and translating to requirements. Manage business and project requirements, and represent stakeholders in order to drive the implementation of enhancements and new product offerings aligned with organizational strategy.
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  • Preferred Mutual
    Agency Interface Associate
    Preferred Mutual Jul 2006 - Oct 2008
    New Berlin. Ny
    Supported the business by developing, maintaining, promoting, and installing electronic agency interface capabilities with all capable agencies using major vendor systems. Provided training to agents, field representatives, and underwriting.
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  • Preferred Mutual
    Rate Technician
    Preferred Mutual Jun 2004 - Jul 2006
    New Berlin, Ny
    Provided support to the underwriting function by processing all policy transactions per underwriting guidelines, state regulations and company procedures. Responded to inquiries from both internal and external customers.
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  • Benedict Corporation
    Internet Sales Manager
    Benedict Corporation Nov 2002 - Jun 2004
    Norwich, Ny
    Maintained dealership Internet related activities such as e-mail based follow-up, promotions, and web-based marketing initiatives. Required skills included writing and editing for a public audience, and an ability to communicate with customers, employees and management. Job duties included selling new and used vehicles, product knowledge, and awareness of current inventory. Certifications; GM Buy Power Manager (2002-2004), GM Sales Consultant (2002-2004), and Subaru Sales Consultant (2003-2004).
  • Circulars Unlimited
    Graphic Artist
    Circulars Unlimited May 1998 - Nov 2002
    Norwich, Ny
    Responsibilities included creative design and layout of advertisements for private and national programs for the largest producer of circulars in the country for the independent retail lumber and hardware industry, meeting deadlines, and communication with the sales team.

Michele Graham Skills

Property And Casualty Insurance Project Management Insurance Microsoft Office Microsoft Excel Project Planning Ms Project Project Coordination Sales Sales Management Process Improvement Analysis Program Management Leadership Budgets Visio Powerpoint Microsoft Word General Insurance Outlook Team Leadership Team Building Pmp Vendor Management Change Management Business Process Improvement Project Portfolio Management Microsoft Project Analytical Skills

Michele Graham Education Details

Frequently Asked Questions about Michele Graham

What company does Michele Graham work for?

Michele Graham works for Farmers Alliance Companies

What is Michele Graham's role at the current company?

Michele Graham's current role is Senior Vice President, Chief Services Officer | CPCU, LSSBB, PMP.

What is Michele Graham's email address?

Michele Graham's email address is mu****@****ail.com

What schools did Michele Graham attend?

Michele Graham attended Empire State University, State University Of New York College Of Agriculture And Technology At Morrisville, Sherburne-Earlville Central School.

What skills is Michele Graham known for?

Michele Graham has skills like Property And Casualty Insurance, Project Management, Insurance, Microsoft Office, Microsoft Excel, Project Planning, Ms Project, Project Coordination, Sales, Sales Management, Process Improvement, Analysis.

Who are Michele Graham's colleagues?

Michele Graham's colleagues are Crystal Morales, Kyle Kruszynski, Ashley Miller, Alissa Gasper, Cpcu, Ains, Arm, Are, Abbi Nelson, Abby Peterson, Joy Zaharia.

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