Michele Harper Email & Phone Number

IT

• Global responsibility of $450M end to end supply chain budget; including Apheresis bio material, single use soft goods and 3PL transportation for 26 locations.
• Exceeded 2019 sales targets by 23%.
• Established SOPs for raw product movements including traceability, cold chain temperature tracking and FDA holds by combining cGMP and supply chain processes.
• Monitor budgets & demand forecasts versus actual consumption making adjustments as needed to strategically maintain inventory levels.
• Developing KPIs, scorecards with BI metrics to ensure vendor accountability; issuing corrective actions (CAPA) when needed.
• Collaborating with cross-functional teams Regulatory, Quality, Customer Service, Regional Mangers as we acquire centers.

Alpharetta, Georgia, US

• Managed global medical device inventory and carrier cost based on monthly and quarterly budget targets. *Vendor management including chain of custody in the event of a need to recall product as requested by FDA to.
• Manage and support root cause analysis and implementation of corrective actions for vendor contract deviations and exceptions.
• Work to investigate/resolve international trade compliance issues; with customs while complying with FDA holds release process.
• Used SAP/BI reporting tools to establish benchmarks and comparisons of current and potential spend against industry standards.
• Coordinate internal resources and participate in the development of action plans for vendors out of compliance with established financial metrics as reported in conjunction with Hyperion reporting.
• Coordinated with cross-functional departments to identify project issues, monitored cost effectiveness in Primavera P6 and worked with department heads to ensure resolution.

Johns Creek, Georgia, US

AT&T Program Liaison for stakeholders; IT, Engineering, Warehouse, PMData collection and analysis to support transportation initiatives, continuous improvement and to facilitate problem solving and cost savings initiativesPresentation of data findings and suggested solutions to all stakeholdersProvided training, technical and testing support to carriers.

Chattanooga, TN, US

• Family Dollar onsite liaison to lead the focus on improving productivity levels amongst drivers and reached 100% on time delivery marks.
• Collaborated with the regional sites to increase safety, labor sharing (drivers), and reduce turnover by 18%.
• Created reports, projects and Quarterly QBR's with customers using KPI scorecards based on metrics.
• Brokered out freight to cover all loads during projected peaks in sales to maintain customer satisfaction, increased profit margin by 11%.
• Led projects for workshop action plans and creation of customer Quarterly QBR’s using KPI scorecards based on set metrics.
• Responsible for application and on-going maintenance of all OTM system parameters associated with inventory replenishment and load building

Boston, Massachusetts, US

• Ensured GMP compliance, maintained systems with supporting documentations for traceability.
• Issued deviations to 3PL warehouses or carriers when needed due to temperature excursions.
• Maintained robust supply chain solutions including international raw goods shipments to sterilizer and post commercial Cold Chain optimization.
• Organized coordination of raw and finished goods (commercial product) with other functional areas, such as sales, marketing, finance, production, to ensure all parties understand lead times and delivery times.
• Internal delivery scheduling for depot to depot to insure inventory levels meet demand.
• Insured proper disposal of bio-hazard materials by sourcing approved vendors.

Bachelor Of Science - Bs, Business Administration, Management And Operations

Mba, Supply Chain Management