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Michele Heckmann Email & Phone Number
Senior Director of Product Marketing and Insights
at
Thomas & Company
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Director of Product Marketing and Insights
Location
Marietta, Georgia, United States
Company size
Who is Michele Heckmann? Overview
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Quick answer
Michele Heckmann is listed as Senior Director of Product Marketing and Insights at Thomas & Company, a company with 229 employees, based in Marietta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Michele Heckmann.
Michele Heckmann previously worked as Senior Director of Product Marketing & Insights at Thomas & Company and Director of Customer Insights at Thomas & Company. Michele Heckmann holds Digital Marketing, Digital Marketing from Vanderbilt University Boot Camps.
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Thomas & Company
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Profile bio
About Michele Heckmann
"Life isn't a series of bullet points. You have to connect the dots." I am passionate about making connections - in business and in my every day life. I thrive in environments where everyone is hungry for knowledge and works together to create a picture of what can be. Taking action - even if it connecting one dot at a time - is what drives me to keep moving and looking for the full picture of success. I use my unique and varied background to empathize with others and reveal the true picture beneath the surface to create products, services, and experiences that delight!
Current workplace
Michele Heckmann's current company
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Thomas & Company
8 roles
Michele Heckmann work experience
A career timeline built from the work history available for this profile.
Senior Director Of Product Marketing & Insights
Current
Jun 2023 - Present
Director Of Customer Insights
Current
Feb 2020 - Present
Customer Insights Business Partner
Uncovering customer needs in the delivery of complex financial solutions was my calling. Using customer satisfaction tools (NPS, CSAT, ad CES and open ended comments) I was able to interpret customer needs into ideas to improve the overall customer experience. Working closely with the delivery teams, I was able to identify areas for additional training to.
Oct 2017 - Jan 2019
Customer Insights Manager
As the enterprise Voice of Customer leader, I focused on driving actionable insights from customer focused research. This included Client Advisory Boards (CAB), qualitative and quantitative research projects, and managing vendor relations. By practicing design, development and testing with research tools, I analyzed the current hypothesis and gathered.
Apr 2013 - Oct 2017
Marketing Manager - Customer Insight
I developed a methodology to look towards the future and find ways to shape our strategy and direction through the use of Client Advisory Board (CAB) programs. This allowed me to establish a repeatable process for creating content and learning plans from our CAB activities. I focused the business on delivering valuable, quality content to our Board Members.
Mar 2012 - Apr 2013
Technical Product Manager
Utilized my extensive business knowledge to connect our customers needs and current market research to define what is possible. This was mainly achieve through research, analysis and new market sizing opportunities for the Unemployment Cost Management program. In this role, I worked closely with the operations and product development teams to uncover.
Oct 2009 - Mar 2012
Business Analyst
Bridging the gap between the needs of the business and translating those needs into technical documentation was a missing piece of the puzzle for us. With strong attention to details and an eye on possible outcomes, I used this role to document the requirements needed to develop and deliver a complete project that met the needs of the business in language.
Jul 2004 - Oct 2009
Team & coworkers
Colleagues at Thomas & Company
Other employees you can reach at thomas-and-company.com. View company contacts for 229 employees →
AM
Ashley Mcdade
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
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AM
Alison Manning
Colleague at Thomas & Company
Greater Phoenix Area, United States
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BG
Barbara Good
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
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CB
Christy Baskin
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
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AN
Ava Niazi
Colleague at Thomas & Company
Centerville, Tennessee, United States, United States
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AL
Audrie Lavender
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
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DM
David Meinert
Colleague at Thomas & Company
Greater St. Louis, United States
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KC
Kim Cooper
Colleague at Thomas & Company
Concord, North Carolina, United States, United States
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EV
Elisa Viana
Colleague at Thomas & Company
Sanford, Florida, United States, United States
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AH
Amy Hale
Colleague at Thomas & Company
Nashville Metropolitan Area, United States
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Ashley Mcdade
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
View →
AM
Alison Manning
Colleague at Thomas & Company
Greater Phoenix Area, United States
View →
BG
Barbara Good
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
View →
CB
Christy Baskin
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
View →
AN
Ava Niazi
Colleague at Thomas & Company
Centerville, Tennessee, United States, United States
View →
AL
Audrie Lavender
Colleague at Thomas & Company
Nashville, Tennessee, United States, United States
View →
DM
David Meinert
Colleague at Thomas & Company
Greater St. Louis, United States
View →
KC
Kim Cooper
Colleague at Thomas & Company
Concord, North Carolina, United States, United States
View →
EV
Elisa Viana
Colleague at Thomas & Company
Sanford, Florida, United States, United States
View →
AH
Amy Hale
Colleague at Thomas & Company
Nashville Metropolitan Area, United States
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4 education records
Michele Heckmann education
Digital Marketing, Digital Marketing
Ui/Ux Design Certification, Ui/Ux
Bs, Business Administration
Bachelor Of Arts - Ba, Computer And Information Sciences, General
FAQ
Frequently asked questions about Michele Heckmann
Quick answers generated from the profile data available on this page.
What company does Michele Heckmann work for?
Michele Heckmann works for Thomas & Company.
What is Michele Heckmann's role at Thomas & Company?
Michele Heckmann is listed as Senior Director of Product Marketing and Insights at Thomas & Company.
Where is Michele Heckmann based?
Michele Heckmann is based in Marietta, Georgia, United States while working with Thomas & Company.
What companies has Michele Heckmann worked for?
Michele Heckmann has worked for Thomas & Company, Equifax, Equifax Workforce Solutions, and Talx.
Who are Michele Heckmann's colleagues at Thomas & Company?
Michele Heckmann's colleagues at Thomas & Company include Ashley Mcdade, Alison Manning, Barbara Good, Christy Baskin, and Ava Niazi.
How can I contact Michele Heckmann?
You can use AeroLeads to view verified contact signals for Michele Heckmann at Thomas & Company, including work email, phone, and LinkedIn data when available.
What schools did Michele Heckmann attend?
Michele Heckmann holds Digital Marketing, Digital Marketing from Vanderbilt University Boot Camps.
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