-Implemented an internal education process and structure for team members to follow. -Designed training structures within teams when onboarding new team members. -Develop internal training materials to be used to help educate teams. -Hold internal teams accountable for maintaining current certifications and obtaining new certifications.-Created an internal Learning Day, held each month. The goal of this day is to have employees continue and advance their education through training, courses, webinars, certifications, and blogs.-Established an audit process for all teams to use when auditing client accounts to ensure all accounts are running properly.-Collaborated on creating an audit and evaluation structure for Directors to evaluate their team members client accounts and client calls.

• Research to build linking strategies, track progress and review client analytics information to identify areas of success and improve areas of weakness.• Manages multiple projects/ accounts simultaneously• Assigns project tasks and identify necessary resources• Tracks and monitors account deliverables using project management system• Works with internal teams to set deadlines and ensure objectives are being met in a timely fashion• Manages account budgets• Provides direction and support to internal teams• Reviews deliverables prepared by team / quality assurance• Research trends and collect data for content to determine the strength of keywords• Provides monthly reporting to be reviewed with client• Knowledgeable about current trends in digital marketing, SEO, and Social Media.• Google Analytics Certified• Google AdWords Certified

• Establish web design project scope by analyzing business drivers and practices, along with the current websiteto develop proposals and campaigns customized towards individual client websites. • Plan and proactively manage web design projects, through the entire project lifecycle including purchasing domains and setting up hosting accounts.• Oversee the complete design process ranging from general logo designs to entire redesign and new designs of client websites.• Work with a team of web designers and developers to ensure all websites are built SEO friendly, inorder to improve client’s ranking to where they want to be positioned on the internet.• Manage the internal efforts on multiple accounts and see that the specific needs of clients are met by maintaining day to day communication.

• Created ticket income reports in Excel to identify heavy and increased sales based on geographical area. Presented bi-weekly reports to the Director of Sales.• Contacted season ticket holders by phone and email to inform them of upcoming games and promotions.• Managed 16 sponsor sales accounts and maintained contact with key sponsor representatives to ensure use of season tickets.

Interned within the Promotions department for the radio station. Planned and attended different promotion events which ranged from concerts, baseball games, local bars and other venues. Also, created public service announcements for the stations website, about upcoming events.