Michele Lederhandler Email & Phone Number

Tampa, FL, US

Tampa, FL, US

• Provide support to clients – which consist of distributors, contractors, and end users within the Southeast Region
• Complete order entry and facilitate post sales issues throughout the project lifecycle in partnership with the Inside Sales team
• Facilitate support specific to newly introduced Horticulture product line through constant communication with internal factories
• Identified as a Customer Resolution Specialist during PTO and overflow designation for other regions throughout the Holophane brand
• Appointed to join Customer Resolution Coalition to provide feedback on ways to improve our customer experience

Tampa, Florida, United States

• Provided customer service support such as submittal creation, order entry, coordination, delivery, and post sales for various commercial lighting projects
• Interacted closely with Inside Sales team to provide support for ongoing project submittals, jobsite coordination through to project completion
• Designated as point of contact for all aspects of commercial lighting for the largest supermarket chain in Florida as they experienced exponential growth

Tampa/St. Petersburg, Florida Area

Newgentek is a full service systems integrator focused on being a trusted strategic partner providing turnkey solutions for multi-unit operators, hospitality, and enterprise markets.

Tampa/St. Petersburg, Florida Area

Digital Aspire was founded 20 years ago with the belief that we could provide our customers with best in class IT support services at an affordable, predictable cost. We understand that your IT infrastructure is critical to the success of your business and that downtime means lost revenue.Our customers consider us trusted partners. We keep their systems up.

Landreth, Inc. was established in Ohio in 1979 and has served the Central Florida market since relocating to Orlando, Florida in 1988.We represent preeminent manufacturers of light fixtures and related electrical products. Our trained professional staff is available to assist all segments of the electrical construction industry in the following.

Lake Forest CA

• VLT is a Lighting Manufacturer that specializes in Fiber Optic and LED lighting fixtures for commercial and residential projects.​Customer Service/Accounting Assistant
• Supported VP of Operations; Ownership with Executive level tasks
• Managed Customer Service department for $5 Million+ manufacturer
• Provided Customer Service to 3rd party representative firms, distributors, architects, contractors, and engineers
• Acted as company liaison between manufacturing line production and shipping personnel
• Executed accounts payable and receivable transactions utilizing QuickBooks 2010

OfficeTeam provides firms with highly skilled temporary administrative professionals, ranging from executive and administrative assistants to customer service and data entryspecialists.

• Lighting Dynamics is a Manufacturer's Sales Agency located in Sunny Southeast Florida. They provide professional outsourced sales and marketing services for high quality architectural products to the professional.
• ​Acted as company liaison to various lighting manufacturers and factories
• Provided Customer Service to distributors, architects, contractors, and engineers throughout the country
• ​Utilized various marketing techniques to increase business and provide improved ROI
• ​Scheduled outside manufacturer representatives to provide training for sales and support staff
• ​Coordinated company relocation by negotiating service contracts

• Branch ManagerCold-called high level managers and staff decision makers in order to develop new business
• ​Performed marketing presentations to high level decision-makers in various settings throughout the community
• ​Specialized in the direct hire placements for executive administrative staff
• ​Oversaw staff with operations while increasing productivity and maximizing their goals
• Recruited and followed up with the process of candidates to place in various positions
• Consistently increased work hours available for temporary employment candidates