Michele Martucci Email and Phone Number

Developed and supported Operations Managers and transport Training Workshops.Tracked progress and adherence of training programs.Undertook various projects on behalf of the Company and Region.Strategically positioned and established new operations.Full Operational responsibility for 6 sites.Ensuring the full compliance and adherence to Health and Safety, Fire Safety through to effective training and delegation of the team.Ensuring that all operational standards and procedures within the Region are carried out, days and nights, as laid down in the Company's Operations Quality Procedures Manual.Managing and ensuring depot housekeeping is maintained at all times, i.e. premisesKept neat, clean and tidy and any minor damage repaired and attended to in line with all legal, health and safety and Company policies, procedures and standards.Overseeing the regions C&D operations ensuring maximum utilization of assets, cost effectiveness and productivity with particular attention to guaranteed services.To ensure that missing traffic is investigated daily in an exhaustive manner, including the completion of driver’s reports, depot reports (CSD 13's) and other such documentation in order to provide the Regional Director with any details relevant to that missing traffic and potential claims.To oversee and manage in conjunction with the Depot General Manager, the key point indicators (KPIs) for the Region Director and monitor, taking corrective action as required.To carry out when required, in conjunction with the Regional Director, CostReviews within all departments in the Region to ensure the Region gives the maximum possible return and achieves forecast targets.

Responsible for the running of the operations for one man and two man on a B to C parcel delivery networkEffective management trough their Controllers and Executive ManagersWorking with the Regional Controllers and Area Managers to promote the delivery of excellent customer service though right first time fulfilment of customer’s orders.Maintain and oversee security and care of stock, but also company monies and premises.Conduct a Training Programme all relevant Distribution Staff to include Vision (systems) Training, Procedural Training (PPR’s etc), Product Training (New Models, Problem Assembly etc) Health and Safety (Manual Handling etc.) Induction to Graduation etc.Dealing with escalated customer complaints where necessary.Regular departmental (and interdepartmental) meetings to aid good internal communication to identify and resolve issues and opportunities early.Collation and interpretation of all Weekly and Monthly Distribution Data from the Distribution Centres for inclusion in a weekly Executive meetings and monthly Board Meetingsdriving the Distribution functions of the business forward to achieve new efficiencies and levels of performance. Raise the profile of distribution amongst other departments within the CompanyInstigate and compile new procedures to combat Long-standing problems within distribution e.g. Absence and Staff turnover etc.Full compliance to company policies, Procedures and Regulations (PPRs) relating to all aspects of Stock control, goods in and Goods out, RTM’s using a formalised checking progress Ensure Distribution is run in a professional, ethical, profitable and commercial manner, while complying with all legal requirements and legislation.Coordinate the management and the maintenance of all fleet vehicles with the fleet manager to ensure high levels of availability and reliability, whilst complying with the vehicle manufacturer’s recommendations as well as current transport legislation.

Managing the day to day running of transport dept looking after 9 members of staff and on average 40 vehiclesManaging all frt. getting collected from all airline sheds.Negotiating rates with subcontractors and re-looking at existing contracts.Implementing additional Training within the depot system for the integration of Exel and dhl with the view of cost saving.