Michele Messina Email and Phone Number

End to end approach to business process optimization through:Process Reengineering:Analysis of business processes and Reengineering/ redesign using Lean thinking, Project Management and Six Sigma tools and methods to get to the To-Be, measuring the improvements (less expense, less no-value-added time, more quality)Process Automation:From the Reengineered To-Be, implementation of the process flow on BPM platforms (Bizagi, ARIS), in BPMN standard, to abilitate and manage the developement (by the IT department) of the process Automation application (Serena, Appian)Task Automation:Or, as we often say, "soft" automation; end-to-end implementation of smart "Quick Wins" with high efficiency, quick delivery, low cost and recognized user satisfaction, for all the processes which are not complex enough to justify a BPM but complex enough to necessitate more than just basic toolsProcess Intelligence:Definition of KPIs; designing, implementing and maintaining business intelligence end-to-end applications (QlikView, Tableau, PowerBi) from Process management dashboards to full-on Decision Support SystemsInnovation:Along the previous lines, constant research for effective tech solutions to improve the workCommunication and Training:Support and counseling to Lean Six Sigma Green Belt rookies, during the Kaizen projectsAssociate Lean Six Sigma trainer in Green Belt and Yellow Belt courses in ICCREA Academy.Full Business Intelligence and Power BI trainer in ICCREA Academy

Helping Iccrea Holding to the excellence, via the Lean Six Sigma methodology.Process Reengineering:Improving performance and efficiency of processes (through kaizen projects) and Business Units (through organizational focuses).Process Intelligence:Projecting, implementing and mainteining business dashboards to supply powerful and reliable data intelligence to the HR department.Communication and Training:Spreading knowledge of the DMAIC cycle with the developement of the communication channels of the group.Reinforcing awareness of the technique through the Green Belt training.

Helping Iccrea Banca to the excellence, via the Lean Six Sigma methodology.Improving performance and efficiency of processes (through kaizen) and Business Units (through organizational focuses).Spreading knowledge of the DMAIC cycle with the developement of the communication channels of the group.Reinforcing awareness of the technique through the Green Belt training

- Summarization and analysis of monthly income;- Summarization and analysis of promotional activities with the suppliers;- Preparation of suppliers profitability analysis;- Upload of the monthly balance on the management support platform;- Collection and analysis of sell-out/sell-in statistics;- Accounting activity;- ...