Michele Putman (She/Her) Email & Phone Number

Chicago, Illinois, US

Phoenix, Arizona, US

 Leads the development and implementation of workforce training including objectives, commensurate programs/policies, individual/program effectiveness and varied types of compliance requirements Leads a team of messaging specialists who provide client specific sales enablement tools for front-line agent use Acting member of the ELT (executive leadership.

Phoenix, Arizona, US

 Leads service delivery strategy development and tracking Heads multi-disciplined project management, message training and systems/data support teams  Working to transform our client on-boarding approach to drive powerful client experiences Tasked to improve customer retention and growth through outstanding customer satisfaction Fostering an.

Ottawa, ON, CA

 Provided strong operations, communications, and sales leadership to ensure the successful integration with existing complimentary services. Worked closely with external customers and internal functions to establish product roadmap priorities, marketing plans, staffing and other needs while establishing the foundation and framework of two merging.

New York, NY, US

 Acted as Global Agility Managing Director during the divestment interim period – maintaining revenue from 84% of customers through the disruption. Led a team of 8 sellers to deliver a YoY increase of 19.75% against a $12.6 million platform territory goal. Led operational excellence through collaboration between clients, product development team.

New York, NY, US

 Responsible for the largest territory (Western United States) consistently delivering over 100% of goal on a $3.4 million goal, scaled territory up to as high as 127% of goal in 2014. Planned and delivered on company-wide objective of the migration of existing clients to a new, proprietary, cloud-based communications platform. Led operational.

New York, NY, US

 Consulted with public companies, public relations and investor relation agencies as to communication best practices and how to consolidate their multiple service needs across disciplines to create financial and workflow efficiencies. Increased existing client sales by 10% in a down-turning industry and was named Top Sales in 2009. Served on the Arizona.

Phoenix, Arizona, US

 Developed comprehensive public relations and marketing plans for lead clients including collateral development, promotions, and media training. Extensive event planning including budget management, sponsorships & community partnerships On camera spokesperson for clients as needed. Successfully branded Paradise Bakery & Cafe in Arizona to such an.

Chicago, Illinois, US

 Direct sales to corporations, PR professionals, PR agencies, small businesses, and state agencies. Increased territory sales between 15% - 35% YOY. Aided in the successful integration of a recently acquired television monitoring company.

Manhattan Beach, California, US

 Developed comprehensive branding plan to support Skechers IPO process. Coordinated Skechers philanthropic donations, charity events and community outreach programs. Led national product placement in high profile fashion/lifestyle publications, television, and movies.

Phoenix, AZ, US

While with the Alhambra Elementary School District I was responsible for educating junior high school students in the subject of English. I taught grammar, creative writing and literature for two years.

Master Of Arts, Psychology

Bachelor Of Arts (Ba), Communications