Strategic partner for both internal and external stakeholders’ leading functional business/technical teams to identify and solve complex business challenges. Managed a team of 13 Business Analysts (BAs) supporting 53+ MSP (Managed Service Provider) Accounts.~ Developed/Implemented standard report suite used by MSP Leadership, Clients and Program colleagues resulting in 50% decrease in report requests overall~ Developed/Implemented BA playbook to aid in assessing key business drivers and impacts to the business resulting in 25% decrease in ad hoc report requests after one month~ Maintained consistent headcount after taking on 40+ additional clients by conducting a streamlining exercise resulting in process efficiencies and elimination of reporting redundancies~ Collaborated with cross-functional teams to establish Pontoon’s MSP standard KPIs and SLAs~ Monitored colleague performance, educated and coached for career growth and performance improvement

Managed P&L’s for 52+ MSP accounts and produced monthly financial packages for Account Owners. Managed 1 Business Analyst and 3 Financial Operations Specialists. ~ Developed an interactive financial tool to aid Account Owners in making personnel decisions~ Assessed monthly expenses to ensure alignment with revenues~ Performed monthly P&L reviews with account executives, updated subsequent monthly forecasts and produced yearly budgets, collaborating with P&L owners~ Improved invoice resolution process resulting in write-off decrease from $2M to $2K in 1 ½ years

Full desk recruiter for Accounting and Finance practice.

Worked with Account Owners to ensure the highest profitability for all accounts. Managed compilation of data and distribution of reports to regional directors of company ensuring all branches/owners/licensees were meeting company mandated targets. Supported development, launch and on-going programs for Service Excellence initiative. ~ Led profit maximization project resulting in additional $3M in revenue.

Managed monthly processes, month end accounting close and a staff of four for the Franchise/License division of Spherion. Division consisted of 77 owners with 228 offices throughout United States and Canada. Franchise/License division accounted for 26% of Commercial Staffing group within Spherion. ~ Managed month-end close for 60 licensee owners and 10 franchisee owners~ Made month end entries critical to company and impacted P&L’s of owners~ Managed top level P&L for Franchise/License division to assess reasonableness of revenues/expenses~ Produced weekly sales report used by Regional VP’s and upper Management to track performance of offices in Franchise/License division~ Managed balance sheet reconciliation process for Franchise/License division~ Cleared reconciliation issues outstanding on the balance sheet for over 2 years

Managed A/R and A/P with staff of five for a corporation that owned 175 Papa John’s Pizza restaurants. Company averaged $2 million in revenues annually.~ Managed month-end close for 60 stores, audited general ledger, made adjusting journal entries, calculated and recorded standard month-end closing entries and accruals~ Audited financials and identified variances to help director’s lower expenses and increase profits~ Provided month-end notes to director’s detailing month-end review, highlighted areas needing attention and explained reasons for high expenses that occurred within month~ Streamlined daily work processes that increased reporting accuracy and reduced clerical errors at the store level by 45%

Audited and reconciled A/R and A/P records for 60 restaurants. Designed Excel spreadsheets for senior management detailing store performance. Promoted to Assistant Controller/Accounting Manager due to outstanding performance and understanding of accounting principles.

Maintained and updated fixed asset ledgers for 123 domestic and international retail stores. Determined applicability of sales and use tax for stores located in 23 states.

Determined profitability of 10 product lines/categories for 123 domestic and international retail stores with approximately 6,000 employees in 23 states and two countries. Promoted to senior position due to job performance, attention to detail and work ethic.

Processed invoices for payment for two states and resolved vendor discrepancies. Verified, processed, paid and accrued invoices in a high volume, fast paced environment. Prepared monthly highway fuel tax reports.