Michele Ronné Email & Phone Number

Www.Pathwaytocanada.Ca

• Overseeing daily operations with meticulous attention to detail• Leading process team and case managers• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and controls• Delivering a high standard of sales, administrative, marketing and financial support• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders• Client management and coordination with senior case managers• Resolving complaints and enquiries• Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies• Data entry and database management, maintaining meticulous records• Producing various reports, presentations, analyses, correspondence and other documentation • Overseeing invoice preparation and receipt issuing• Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements• Managing case processors effectively, to ensure customer satisfaction and operational excellence

Www.Combustiontechnology.Co.Za

• Inventory management of stock valued $350k• Purchasing management, coordinating imports and exports with more than ten international suppliers• Leading a team of three warehousing staff• Developing and implementing procedures to avoid stock loss • Responsible for triangular shipment trade between Europe and African clients• Preparing, managing and executing annual stocktake for auditing purposes• Performing a range of administrative tasks such as processing quotations, invoicing sales and facilitating shipment of orders to end users

Www.Thetda.Co.Za

• Managing and preparing show schedules• Overseeing personnel• Liaising with entering studios and teachers on a daily basis• Administrative management of the teacher training programme including registration and monitoring of new associates from across the country• Setting and grading papers• Dance examiner and administrative manager for studio examinations• MOVE! National Dance Competition organisation and backstage management of more than one thousand dance entries • Networking and travelling around the country to promote the competition• Involved in decision-making and administrative arrangements regarding annual workshop hosting, annual examinations and association competitions

Www.Combustiontechnology.Co.Za

• Inventory and purchasing management • Coordinating imports and exports with multiple international suppliers• Supervising and training warehouse personnel• Developing and implementing procedures to mitigate stock loss • Managing triangular shipment trade between Europe and African clients• Preparing, managing and executing annual stocktake for auditing purposes• Performing a range of administrative tasks such as processing quotations, invoicing sales and facilitating shipment of orders to end users

Bachelor Of Commerce - Bcom

Hip Hop Teaching Associate

Certificate